Member Experience Strategy Leader
Pfcu4me
PFCU in Portland, MI seeks a Chief Member Experience Officer to lead the member experience strategy across branch ops, contact center, ITM, and facilities. You will align initiatives with strategic objectives and ensure a consistent, member-centric experience across delivery channels.
This role reports to the EVP and requires guiding senior teams, managing budgets, ensuring regulatory compliance, and driving service standards across the organization.
#J-18808-LjbffrVacancy posted 20 hours ago
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