Sales Manager - Mini Stevens Creek

The e‑Commerce Sales Manager has the opportunity to lead a sales team to create an exceptional experience for customers. This role is responsible for selecting, training, coaching, developing and retaining the very best e‑Commerce Sales Associates for the store and driving a high level of performance among the sales team to increase market share, achieve targeted unit sales and profit margins while delighting every Customer along the way. Why You’ll Love Working Here National scale with entrepreneurial spirit Inclusive culture and diverse leadership Competitive compensation and benefits Opportunities to make a real impact Our values and culture What We’re Looking For Proven leadership experience Strategic thinking and execution skills Passion for innovation and people development What are the day‑to‑day responsibilities? Lead yourself and the team in a way that supports AutoNation’s Vision and Mission Set a clear vision and goals for the sales team to achieve targeted performance in new and used vehicle sales and profit Engage and motivate the team to achieve key goals, performance expectations and AutoNation best practice processes Drive the business through a high‑level of involvement in the day‑to‑day operations Ensure that e‑leads are handled timely, answering questions, providing information and ideally setting an appointment for a visit to the store Manage the follow‑up with e‑leads to assist them as needed through their research phase until ready for a vehicle purchase Ensure Customers are transitioned effectively from phone and internet contact to their in‑store experience Manage the negotiation process with Sales Associates ensuring that customers understand their vehicle purchase options and pricing Appraise vehicles for trade Manage all three areas of customer traffic: Showroom, E‑Commerce, and Phones Partner with General Manager and/or General Sales Manager to plan and manage new and used vehicle inventory Assist in managing controllable expense elements for the New and Used Vehicle Departments Analyze the business to determine shortfalls and develop action plans to improve performance How will I know if I am successful? Performance is measured by achieving targeted e‑lead conversions to appointments Targeted unit sales and gross profit Targeted Associate retention Targeted Customer Satisfaction Index What are the requirements for this job? High School diploma or equivalent Proven success in eCommerce automotive sales Proven leadership ability to mentor and train others Ability to set and achieve targeted goals Ability to drive an exceptional Customer experience Demonstrated communication and interpersonal skills Organization and follow‑up skills Experience and desire to work with technology Valid in‑state driver’s license with an acceptable, safe driving record What are the opportunities for career growth? Used Vehicle Manager Financial Services Director This is a commission role with an estimated annual income of $100‑180k. Exciting Benefits And Perks Await You Competitive compensation and 401k matching Enjoy a healthy work‑life balance with insurance plans (health, dental, vision) and maternity benefits Associate purchase and discount programs for new and pre‑owned vehicles, services, parts, collision, accessories, and AutoGear Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world. #J-18808-Ljbffr AutoNation