Service Advisor

Overview Hyundai of Leander, a Penske Automotive Group dealership, is looking for a Service Advisor to join our team and deliver extraordinary customer experiences. We strive to create a positive and inclusive workplace that promotes excellence and achievement, and we aim to deliver the best experience possible to our customers. As a trusted Service Advisor, you will be the liaison between the customer and the service department, scheduling appointments, reviewing service history, relaying important information about vehicle maintenance and repairs to customers, and providing accurate cost estimates. Responsibilities Serve as the liaison between customers and the service department to ensure a positive customer experience. Schedule service appointments and coordinate with technicians to optimize workflow. Review vehicle history and communicate maintenance and repair recommendations clearly to customers. Provide accurate cost estimates and explanations of services and parts required. Qualifications Genuine interest in providing an exceptional customer experience. Friendliness, enthusiasm, reliability, with a positive team-player attitude. Excellent communication, interpersonal, and organizational skills. Strong work ethic with the ability to work in a fast-paced, results-driven environment. What You Can Bring To The Table Commitment: Ensure customers have a world-class service experience at every step, especially in scheduling and estimating vehicle service and repairs. Excellence: Provide knowledge and technical understanding to help customers understand and approve maintenance requirements, repair orders, and cost estimates. Authenticity: Engage with customers professionally, with clarity, accuracy, and courtesy. Growth Mindset: Strive to grow the dealership and your career by meeting challenging monthly goals. Benefits Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match. Training, resources, and opportunities for career growth and advancement, tailored to performance, experience, and interests. Values-driven culture built on integrity, professionalism, excellence, and teamwork. Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver’s license and have a good driving record. #J-18808-Ljbffr