Bilingual Front Office / Office Assistant -Spanish

Job Description

Job Description

Bilingual Front Office / Office Assistant - Spanish/English (Full-Time | Training Provided)

Compensation & Benefits

• Starting hourly base $15 - $20 per hour depending on licensing
• Commissions (target commission is $1000 per month minimum)
• Paid time off - three weeks for personal time and vacation (accrued over pay periods)
• Stable, professional office environment
• Valuable experience and opportunity for advancement

Role Overview

Carlos Ramirez State Farm Insurance Agency in Easton, PA is seeking a friendly and dependable Front Office / Office Assistant. Must be fluent in both Spanish and English. No insurance experience is required; we provide full training and support. This role is ideal for someone who enjoys working with people, wants a stable weekday schedule, and is interested in learning valuable office, customer service, and insurance skills.

Responsibilities

• Welcome and assist customers in person and by phone
• Schedule appointments and manage basic office communications
  
• Answer questions and route inquiries to team members
  
• Help update customer records and process payments
  
• Provide a positive first impression for the office
  
• Support general administrative and office tasks

Qualifications & Licensing

• Friendly, professional, and reliable
• Comfortable speaking with people in person and on the phone
• Strong communication and organizational skills
• Detail-oriented with basic computer skills (Microsoft Office / general office software)
• No prior insurance experience required
• Bilingual, fluent in Spanish and English

Opportunity for growth with Property & Casualty insurance license (we assist with the process)

About Us

At the Carlos Ramirez - State Farm Agency, we help individuals, families, and small businesses protect what matters most. Our team is committed to delivering exceptional service, building lasting customer relationships, and creating a positive impact in the communities we serve.

We foster a supportive, growth-oriented work environment where team members are valued, developed, and rewarded for their contributions. If you enjoy helping people, thrive in a collaborative setting, and want to build a meaningful career, wed love to connect with you.

Office Location:
3655 William Penn, Easton, PA 18020

Our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams.