Automotive BDC Receptionist

Job Description: About Phillipsburg-Easton Honda


PE Honda Honda is a respected automotive dealership committed to providing exceptional customer service and a positive work environment. We are currently seeking a professional and dedicated Automotive Receptionist to join our team in Phillipsburg, NJ.

Job Details

• Salary: $17 to $21 per hour
• Job Type: Part-time
• Location: Phillipsburg, NJ 08865

Job Overview


As an Automotive Receptionist, you will be the first point of contact for customers and visitors at our dealership. Your role is critical in ensuring a welcoming atmosphere while maintaining accurate records and supporting dealership operations.

Primary Duties

• Greet customers and answer phone calls promptly and courteously.
• Guide customers to the appropriate department for assistance.
• Maintain accurate filing of receipts, permits, and other documentation for efficient data retrieval.
• Assist with customer complaints and adjustments, aiming for satisfactory resolutions.
• Support other employees by sharing knowledge and promoting teamwork.
• Arrive on time and maintain a consistent and reliable work schedule.
• Adhere to all dealership policies, ethical standards, and safety procedures.
• Contribute to a neat, orderly, and professional work environment.
• Perform additional duties as requested by management.

Work Environment


This role is based in a dealership administrative setting with regular interaction with customers in person. Some exposure to weather conditions may occur when greeting guests outside.

Benefits

• Medical coverage.
• Employee discounts on vehicle purchases, parts, and service.
• Paid time off.
• Comprehensive employee recognition programs.
• Ongoing training through the manufacturer.
• Opportunities for career advancement within the organization.

Join PE Honda and enjoy a supportive team, competitive pay, and a career in a thriving automotive environment.

We are an Equal Opportunity Employer and maintain a drug-free workplace.

We look forward to receiving your application. Please apply by clicking the "Apply Now" button.

Job Requirements: Job Qualifications

• High school diploma or equivalent preferred.
• At least one year of receptionist or customer service experience, preferably in a retail environment.
• Proficiency with Microsoft Outlook and Office applications.
• Strong professional communication skills.
• Bilingual skills are preferred but not required.

Physical Requirements

• Ability to sit, stand, talk, hear, and move around the dealership as needed.
• Ability to lift up to 10 pounds safely.
• Capability to adjust vision focus as required for tasks.
• Willingness to work in a dealership administrative setting with some exposure to weather conditions when greeting customers.

Key Competencies

• Leadership: Demonstrates ethical behavior and supports team cohesion.
• Compliance: Adheres to company policies and applicable laws and regulations.
• Customer Service: Committed to excellent customer experiences and efficient processes.
• Ethics and Integrity: Maintains professionalism and avoids conflicts of interest.
• Oral Communication: Clearly and professionally expresses ideas and concerns.
• Planning and Organizing: Prioritizes and manages workflow effectively.
• Quality: Ensures accuracy and thoroughness in work tasks.
• Dependability: Consistently punctual, follows instructions, and seeks feedback.
• Safety and Security: Observes safety protocols and properly uses equipment.

WHAT WE OFFER:

• Tremendous product & inventory
• Ongoing company-wide training
• Strong company reputation
• Growth opportunities
• Professional, enthusiastic & supportive working environment

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug-free workplace .

We Would Really Like To Hear From You!