Manager, Operations Support
$110k - $120kEbro Electronic GmbH
- # Manager, Operations SupportBewerbenremote type: Hybridelocations: Houston, Texas (Operations): Bridgeport, New Jerseytime type: Full timeposted on: Heute ausgeschriebenjob requisition id: R48569Xylem ist ein Fortune 500 Wassertechnologieunternehmen mit global 23.000 Mitarbeitenden in über 100 Ländern und einer Mission: unseren Kunden durch innovative Technologielösungen und unser Fachwissen bei der Lösung von Wasserproblemen und -herausforderungen zu helfen. Wir sind der weltweit führende Anbieter effizienter, innovativer und nachhaltiger Wassertechnologien, die dafür sorgen, dass unser Wasser nachhaltig genutzt, optimal verwaltet, erhalten und wiederverwendet wird.The Manager Operations Support is an experienced manager primarily focused on employee expectations, is responsible for managing personnel, deliverables and execution of department goals, and identifies, supports and leads strategic organizational priorities.Position is Hybrid* Manage and direct the daily work of their team to ensure on-time quality of customer requirements and achievement of business goals.* Develop strategic direction for the team by collaborating with senior leaders* Budget and forecasting responsibilities for cost centers/department* Has full authority for personnel actions and will need extensive knowledge of department processes* Sets department goals and objectives, ensures employees understand their role and monitors results/effectiveness, expense and budgets* Establishes and monitors (at a high-level) procedures for processing development work in support of strategic initiatives* Leads their respective shared services process team* Strong collaboration with all business partners to understand the impact of their respective process on all business units* Ensures that processes are well documented and that staff is trained adequately* Ensures that performance metrics are outlined for each process and that performance is measured and reported on.* Constantly improving performance in relation to performance metrics, as well as process improvement* Educates business partners and customers on the impacts between business processes and business activities* Collaborates across business processes and business segments to ensure alignment of processes to best practicesResponsibilities:To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. * Create and maintain safe working environment and culture within the organization* Defines and drives (proactive) customer management, employee management, safety management, advanced interpersonal relationship and leadership skills* Challenge the status quo, analyze processes and assess potential to apply innovative enhancements* Models, enables and coaches developmental support of High Impact Behaviors for department* Develop and cultivate strategic relationships* Operational and strategic management; autonomy to make decisions that impact divisional and cross-functional span of control* Approve expense report and performance evaluations* Task execution for area of responsibility up to levels defined in Xylems DOA policy (can be approver of approver)* Collaborates with other functional areas throughout the organization, such as quality assurance, training, and recruiting, to share and develop best practices* Identifies workflow enhancement areas that result in reduced turnaround timeframes, better customer satisfaction, and an enhanced reputation for quality customer service* Drive a culture of accountability, continuous improvement, and personal excellence* Operational support management; autonomy to make decisions that impact divisional/department span of control* Approve expense report and performance evaluations* Task execution for area of responsibility up to levels defined in Xylem’s DOA policy (can be approver of approver)* Drive a culture of accountability, continuous improvement, and personal excellence* Engages with other functional areas throughout the organization, such as training, field service, and recruiting, to share ideas and leverage best practices* Demonstrates leadership behaviors across organizational boundaries of candid communication, collaboration, developing people, embracing DEI and innovationTravel Requirements:* 5%-20%Education & Experience Requirements:* Bachelor’s degree strongly preferred with demonstrated leadership experience or High school diploma plus 10 years of applicable work experience with at least 5 years of demonstrated leadership experienceSkill Requirements:* Intra-departmental communication for purpose of alignment/information sharing/guidance/leadership* Proactively drives strategy and task execution with high levels of autonomy* Strong collaboration with other disciplines* Advanced execution and organization skills* Develops multiple large teams* Leadership, scope of responsibility for large sized teams; regional or across NAM* Proficient understanding of business acumen* Advanced understanding of financial principals* Excellent communication skills* Fluent User of standard Microsoft Office applications (Outlook, Word, Excel, PowerPoint)* Advanced ERP fluency in relevant area of expertise* Advanced understanding of business reporting and delivering insights from those reports* Fluent understanding of typical IT business tools; adapt at learning new programs quickly (e.g. homegrown IT solutions but also new cutting-edge tools like Data Analytics)* Fluency in a CRM application like (Sales Force)**SALARY:** The estimated salary range for this position is $110,000 - $120,000. Starting pay is dependent on multiple factors, such as skills, experience, and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.### Xylem does not provide visa sponsorship for this position### ### ### ### #LI-JRT05Werden Sie Teil des globalen Xylem-Teams und gestalten Sie innovative Technologielösungen mit, die die Nutzung, Verfügbarkeit, den Schutz und die nachhaltige Verwendung von Wasser sicherstellen. Unsere Produkte kommen in der öffentlichen Versorgung, der Industrie, im Wohnbereich und in gewerblichen Gebäuden zum Einsatz – mit dem Ziel, intelligente Maschinen, Anlagen, Messsysteme, Netzwerktechnologien und fortschrittliche Analysen für Wasser-, Strom- und Gasversorger sowie die Industrie bereitzustellen. Arbeiten Sie mit uns an einer Welt, in der die aktuellen und kommenden Wasserherausforderungen mit Kreativität und Engagement gelöst werden und in der Inklusion und Zugehörigkeit als Treiber für Innovation erkannt werden, um unsere Wettbewerbsfähigkeit weltweit zu stärken.At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation
- J-18808-Ljbffr Ebro Electronic GmbH
Vacancy posted 5 days ago
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