Customer Service Representative

Benefits Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development Job Summary This position is with an established retail branch of a fortune 50 insurance company in Queens, NY. It is a fast paced working environment where organizational and multitasking skills are REQUIRED. Strong potential for advancement opportunities. Benefits are offered after 1 year of service as well as annual bonuses and increases based on performance. Annual salary of 50K-100K plus bonuses based on experience. Responsibilities and Duties Daily follow up with existing clients to address concerns with their accounts. Be resourceful in resolving issues to maintain client satisfaction. Develop and strengthen relationships to retain existing business. Discuss coverages and gaps to increase/add new products to existing client's accounts Manage time and multi-task to complete all necessary tasks daily Qualifications and Skills Must have a minimum of 5 years of sales/customer retention/relationship management experience handling new and existing accounts in a fast paced sales environment. Prior insurance experience a plus. Must currently have a Property & Casualty license or be in the process of obtaining the license. Must speak Spanish, Mandarin or Cantonese. Will train industry knowledge. Self-motivated and quick thinking MUST possess excellent communication, writing, speaking, and listening skills MUST possess excellent computer knowledge & usage of various Microsoft Office programs such as Outlook, Excel, Word, etc. MUST pass background check Be willing to obtain or already possess the NY Property & Casualty license Multi-lingual Mandarin #J-18808-Ljbffr