Customer Service Representative

Overview Community Care Physicians is seeking a full-time Customer Service Representative to join our Central Billing Office. This is a remote position (training on-site). Hours: Monday – Friday, 8:00 AM – 4:30 PM. Responsibilities Answer and research incoming phone calls from patients and address questions, inquiries, and concerns regarding their accounts. Take initial patient contact and follow up. Collaborate with AR Specialist on patient billing and credit issues. Ensure a positive experience for patients on behalf of CCP. Identify and correct patient account inaccuracies. Post credit card payments to the patient’s account. Compensation $18 - $24 per hour Application If you are interested in this opportunity and have the desired qualifications, please apply now. Benefits & Environment Community Care Physicians offers competitive salaries and a comprehensive benefits package, including medical, dental, vision and life insurances, paid holidays, paid time off, retirement plan, and a professional business casual environment. Equal Opportunity Community Care Physicians is an Equal Opportunity Employer. We welcome candidates who bring diverse intellectual, gender, and ethnic perspectives to CCP. Qualifications Excellent communication skills, problem solving, ability to multitask. High school diploma or equivalent. Minimum of one year of work experience. Prior experience in a call center environment. Knowledge of medical terminology and medical insurance plans. Skill in using computer programs and applications. Ability to establish and maintain effective working relationships and deal courteously with patients, employees, and the public. Ability to communicate clearly and concisely. Ability to maintain a professional poised attitude under pressure. #J-18808-Ljbffr