General Manager

Compensation range for this role is $80,000-$90,000/year + 20% bonus potential.

The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity.

As a General Manager at Piccolo Buco by Cooper's Hawk, you will oversee a dynamic, high-volume, full-service restaurant that includes a scratch kitchen, retail tasting room and a thriving Wine Club community. You'll lead with passion and purpose, ensuring operational excellence, delivering memorable guest experiences, and growing a vibrant Wine Club Community. You'll develop and inspire a team of leaders and team members, working together to deliver uncompromising hospitality.

What You Will Get

• 50 percent Dining and Carryout Discount; 40 percent Retail Wine Discount; 20 percent Discount on Retail and Private Events
• Monthly Complimentary Wine Tasting for Two
• Medical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program
• 401(k) with Company Match
• Supplemental Health Coverage (Voluntary Accident, Hospital Indemnity and Critical Illness)
• Health & Flexible Savings Accounts- Health and Dependent Care
• Long-Term Disability; Voluntary Short-Term Disability
• Basic Life and AD&D Insurance (with option to purchase additional coverage)
• Paid Parental Leave
• Paid Time Off
• Access to Team Member Relief Program
• Employee Assistance Program, providing mental health, legal and financial counseling
• "Everyday Benefits" Program to include insurance coverage (pet, life, auto, home/property) and employee discounts on goods and services
• Team Member Rewards, Tenure Recognition and Referral Bonuses
• Luxury Car Incentive for Team Member Development for General Managers and Executive Kitchen Managers
• Annual Destination Conference for General Managers and Executive Kitchen Managers
• Career Development Opportunities

How You Will Succeed

People Developer: Centered on growth, mentorship and creating career pathways for all.

• Approve hourly Team Member hiring decisions
• Mentor and develop managers through coaching, feedback, and clear performance expectations
• Foster a growth mindset by creating opportunities for learning, development, and career progression
• Communicate with clarity, actively listen, and build strong relationships across the team
• Lead with self-awareness by modeling accountability, professionalism, and continuous improvement
• Lead all Management and Hourly Team Members as a role model of Cooper's Hawk Values and behaviors

Master Operator: Focused on efficiency, execution, and process excellence.

• Oversee all aspects of restaurant operations, including the kitchen, front-of-house, retail/tasting room, and Wine Club
• Take ownership of operational results by ensuring policies, systems, and standards are consistently followed
• Adapt quickly to changing business needs while maintaining operational excellence
• Drive disciplined execution through planning, prioritization, and follow-through
• Achieve sales, profit, operational, and Wine Club goals using sound business acumen and data-driven decision making
• Partner with department managers to achieve financial and operational results

Community Cultivator: Emphasizes connections, team member and guest experience, and brand advocacy.

• Foster collaboration across restaurant teams and lead with open, respectful communication
• Partner with the Executive Kitchen Manager and management team to drive operational success
• Deliver Uncompromising Hospitality by creating memorable Team Member and Guest experiences every shift
• Champion the Wine Club by inspiring enthusiasm and ensuring Members feel valued
• Lead change with confidence, helping the team adapt while maintaining focus and performance
• Model professionalism and passion for culinary excellence while celebrating team successes

What You Will Bring

• Must represent Piccolo Buco by Cooper's Hawk values
• Minimum 2 years of General Manager experience in a full-service restaurant. Scratch kitchen experience preferred
• Proven ability to coach and develop leaders through feedback and performance management.
• Adaptability and the ability to lead teams through change.
• A minimum age requirement of 21 years
• Excellent communication and relationship building skills with a passion for delivering Uncompromising Hospitality and developing high-performing teams
• Is results-driven; able to coach team to hit restaurant targets (i.e. Wine Club Community growth) with a strong business acumen and financial decision-making skills
• Ability to read, understand and communicate in English
• Demonstrates financial acumen
• Extensive food knowledge and standards (Executive Kitchen Manager level)
• Proficient in Microsoft Office Suite
• Preferred certifications include ServSafe and state/local licensing requirements
• Must be able to work flexible shifts and schedules, inclusive of weekends and some holidays
• Must be able to lift and carry up to 40 lbs.
• Must be able to stand for at least 10 hours per shift
• Must be able to work 50-60 hours per week

Piccolo Buco by Cooper's Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Piccolo Buco by Cooper's Hawk.

Piccolo Buco by Cooper's Hawk is an equal opportunity employer. All qualified applicants are considered for employment without regard to the person's race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Piccolo Buco by Cooper's Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.

The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.

About Us

Cooper's Hawk features a Napa-style tasting room with wine-inspired retail for entertaining and a full-service restaurant, bar and private event space, offering a modern-yet-casual dining experience. Each scratch-kitchen menu item is designed to pair with our wines. Speaking of wine...the Cooper's Hawk Wine Club is perhaps the largest in the world, offering not only top-notch award-winning wines but also exclusive Wine Club membership benefits, including curated dining and travel experiences. Since 2005, we've brought the Napa Valley experience to our guests and Wine Club members, and now, with Piccolo Buco by Cooper's Hawk, we're bringing the vibrant flavors of Rome to them as well. Together, we're creating a lifestyle brand like no other.