Real Estate Assistant

REAL ESTATE PIPELINE COORDINATOR & CLIENT CARE CONCIERGE We are seeking a highly organized, proactive, and client-focused professional to serve as our Pipeline Coordinator and Client Care Concierge. This role is ideal for someone who thrives on organization, communication, follow-through, and keeping many moving pieces running smoothly behind the scenes. WHAT MAKES THIS ROLE UNIQUE Keeping things organized Creating exceptional client experiences Bringing calm and structure to a busy environment Anticipating needs before they arise Helping people feel taken care of The right person for this role will be deeply appreciated for the consistency, organization, and care they bring to the team and client experience every day. PERFORMANCE EXPECTATIONS Smooth, organized transactions with minimal oversight Timely and proactive client communication Consistent lead follow-up and pipeline management Highly organized files, systems, and workflows Clients feel prioritized, supported, and cared for throughout the process COMPENSATION Base salary starting at $40,000 annually , depending on experience, plus bonuses. Additional closing bonuses and performance-based incentives. Opportunity for long-term growth within a high-performing real estate business. RESPONSIBILITIES Full Transaction Management (Client Acquisition to Close) Manage all aspects of transactions from executed contract through closing. Assist with preparing listings for the market, including scheduling photography, staging consultations, signage, lockboxes, and vendor coordination. Prepare and ensure listing files, disclosures, and MLS inputs are accurate. Track showing activity, agent feedback, and listing milestones while helping ensure no details are missed. Track contract deadlines, documents, inspections, appraisals, and closing timelines. Coordinate with lenders, title companies, agents, inspectors, and vendors. Coordinate inspections, closings, appointments, and client logistics. Ensure files are complete, accurate, and compliant. Keep clients informed throughout the transaction process. Proactively identify and solve issues before they become problems. Lead Follow-Up + Client Care Track and manage incoming leads and inquiries. Nurture leads and maintain organized communication records. Client Communication + Concierge Support Send weekly seller updates for active listings. Send weekly buyer updates for active buyers. Draft polished, client-friendly communication in the brand voice. Qualifications Real estate experience, specifically transaction coordination experience, is strongly preferred. Strong written and verbal communication skills. Excellent organizational abilities. Comfortable learning and using CTM contracts and Trello. Professional, positive, and solution-oriented mindset. THE IDEAL PERSON FOR THIS ROLE Highly organized and detail-oriented. People describe you as dependable and calm under pressure. Enjoy helping things run smoothly behind the scenes. Take pride in thoughtful communication and follow-through. Notice details others miss. Create structure and keep projects on track. Part of a collaborative, high-standard environment. Proactive, warm, polished, professional. Calm under pressure and adaptable. Strong with systems, timelines, and communication. More “project manager” than salesperson. Comfortable talking with clients on the phone in a friendly and reassuring way. #J-18808-Ljbffr