Representative, Customer Service and Support (2nd Shift) - Shepherdsville KY
$20 per hourAPL Logistics
JOB DESCRIPTION
Responsible for ensuring that customer orders are processed accurately and efficiently, container loads are maximized, and orders are fulfilled in a timely and cost-effective manner. Work collaboratively with other teams and stakeholders, including external vendors, to meet customer expectations and ensure compliance with regulatory requirements and company policies. Overview Responsible for ensuring that customer orders are processed accurately and efficiently, container loads are maximized, and orders are fulfilled in a timely and cost-effective manner. Work collaboratively with other teams and stakeholders, including external vendors, to meet customer expectations and ensure compliance with regulatory requirements and company policies. Responsibilities Operational Monitor and analyze order fulfillment metrics such as order cycle time and order accuracy; take corrective actions to rectify service level where necessary. For selected staff, support Vendor Logistics Program to secure new businesses and deepen business relationships with current customers. Stakeholders Management Provide excellent customer service at all times and address any customer concerns or issues in a timely and professional manner. Communicate effectively with customers to ensure that their orders are fulfilled to their satisfaction and their expectations are met. Continuously identify service gaps, give recommendations and implement solutions to enhance overall customer satisfaction. Develop and maintain strong relationships with customers to promote repeat business and customer loyalty. Work collaboratively with cross‑functional teams to achieve common goals and objectives. Communicate effectively with internal and external stakeholders to ensure that customer orders are fulfilled efficiently and accurately. Maintain and build strong relationships with vendors and suppliers. Insights and Reporting Generate and analyze reports on order fulfillment metrics and identify areas for improvement. Identify areas for improvements in current processes and provide suggestions for improvements. Work with Supervisor/Manager to execute initiatives to improve order fulfillment processes and increase efficiency. Prepare performance metrics and other relevant data for Supervisor/Manager's presentation to key stakeholders; ensure periodic variances are explained and accounted for timely and accurately. Experience Qualifications Minimum 3 years of relevant work experience. Managerial experience: Not applicable. Hourly wage for this position is $20.00, plus shift differential. Benefits PTO 6 days sick time 8 paid holidays 1 paid "Personal Holiday" Company Bonus Plan 401(K) SAVE Plan Annual Fixed Contribution Medical, Dental, Vision, and Life & Disability coverage Voluntary Benefits Accident/Critical Illness/Hospital Indemnity Benefits Tuition reimbursement and student loan assistance Employee Assistance Program (EAP) Health Savings Account (HSA) with employer funding and wellness incentives Flexible Spending Account (FSA) Employee Referral Program About Us APL Logistics provides innovative, global supply‑chain solutions across Automotive, Consumer, Industrial and Retail markets. These solutions include Order Management, Distribution & Fulfillment, Customs Brokerage and Transportation products delivered across six regions. We also pioneered the use of visual data analysis and offer a robust Data Management and Analytics product suite to help you understand and solve complex problems that span systems and processes. Our brand was built alongside a culture of deep customer focus and attention, and we are known for providing flexible solutions to complex problems. EEO Statement The company is committed to and supports equal employment opportunity and affirmative action to all employees and applicants for employment. Equal employment opportunity means equal treatment of employees and applicants without regard to the following legally protected characteristics: race, color, religion, creed, sex (gender identity), pregnancy (including childbirth and related medical conditions), sexual orientation, marital status, national origin, ancestry, age (40 and over), medical condition, genetic information (including characteristics and testing), veteran status, physical or mental disability status or any other legally protected status. #J-18808-Ljbffr APL LogisticsVacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Representative, Customer Service and Support (2nd Shift) - Shepherdsville KY in Shepherdsville, KY vacancy
$14 - $15.75 per hour
Loan Sales Representative - Shepherdsville, KY #26-173 Shepherdsville, Kentucky, United... ...to meet the needs of our customers. This position works... ...features of products and services to drive that exceptional... ...product and services to support individual, branch sales...SuggestedHourly payWork from home$14 per hour
...closely with wholesale and retail customers to determine their needs,... ...excellent customer service, while consistently meeting... ...Conestoga Parkway, Ste.100, Shepherdsville, KY 40165. This is a part... ...success, and we invest and support you in: Life … with rewards...Afternoon shiftContract workPart timeFor contractorsWork experience placementLocal area$17 per hour
...Retail Client Merchandising Representative General Information Company: CRO-US Location: SHEPHERDSVILLE, Kentucky, 40165 Ref #: 134494 Pay Rate: $ 17.00... ...transport required materials. + Retail and/or customer service experience preferred. At CROSSMARK , we...Afternoon shiftWeekly payTemporary workPart timeFlexible hoursWeekend work$17 - $18 per hour
McKesson Corporation is looking for an Aesthetics Customer Care Representative in Shepherdsville, Kentucky. The position focuses on answering calls, entering customer orders, and assisting with returns. You will also monitor Salesforce cases to ensure customer satisfaction...SuggestedWork at office- ...Job Description As a Tier III Service Center Business Agent, you'll perform advanced... ...strict data privacy standards and support workflow efficiency. This role takes... ...timely follow-up and ultimate resolution for customers including phone, chat and other platforms...SuggestedHourly payFull timePart timeWork at officeWork from home
$22.5 - $33.13 per hour
...This position is for a hands‑on Field Service Technician who will support Rivian vehicle repairs. The role... ...center or in the field directly at customer homes, businesses, or other convenient... ...may include weekends, holidays, and shifts during early morning, evening, or overnight...Afternoon shiftHourly payFull timeContract workTemporary workPart timeWork experience placementLocal areaRemote workShift workNight shiftEarly shift$21 per hour
...cost-effective and accurate handling of customer products. Responsibilities RESPONSIBILITIES... ...and physical audits. Providing support to the Shipping and Receiving Clerk and... ...and efficiently Covering the "shift" responsibilities in the absence of a supervisor...Afternoon shiftHourly payContract workWork experience placementFlexible hoursShift work- ...Category : Customer Service/Support About TP TP is a global, digital business services company... ...CT, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT,... ...Healthcare Customer Service Representatives field customer inquiries by finding innovative...Local areaRemote workWork from home
- ...Category : Customer Service/Support As a Bi-Lingual Customer Support Specialist... ..., GA, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO... ...Customer Service Representatives field customer inquiries by... ...that includes a variety of shifts. Critical Thinking: Sharp...Ongoing contractRemote workWork from homeShift work
$19 - $20.83 per hour
...Job Description Title: Field Service Technician I Grade:... ...some of the largest retail customers in the industry? NCR Voyix... ...day. Rotating and weekend shifts. Flexible shift work –... ...responsibility to respect and support a globally diverse environment...Afternoon shiftHourly payLocal areaImmediate startFlexible hoursShift workRotating shiftDay shift$19.5 per hour
Warehouse Worker The Job Center is currently hiring warehouse workers for 2nd shift positions in the Shepherdsville area! Compensation of $19.50 per hour. Benefits include medical, dental, vision, 401(k), and PTO. Eligibility for the work and win program - rent/mortgage...Afternoon shiftHourly payCurrently hiringShift workDay shift$19.36 - $32.26 per hour
...for delivering insights, products, and services that make quality care more accessible and... ..., we want to hear from you. The Senior Customer Care Specialist - Concierge Program... ...delivers a premium, white glove onboarding and support experience for corporate account...Contract work- McKesson is hiring a Senior Customer Care Specialist for its Concierge Program in Shepherdsville, KY. This role focuses on delivering exceptional onboarding experiences for corporate customers, coordinating all setup activities, and ensuring seamless transitions into operations...
$16 - $19 per hour
...Warehouse workers . Have 1st, 2nd and 3 shift availabilities! Located in Shepherdsville. Warehouse worker... ..., profitability and customer satisfaction. $16 to $19... ...coworkers Follow quality service standards and comply... ...Preston Hwy Louisville, KY. Open 8 a.m to 5 p.m, closed...Afternoon shiftHourly payWork experience placementShift workDay shift$40k - $50k
Insurance Account Representative - State Farm Agent Team Member Full Time in Shepherdsville - KY - 40165 Position Overview I am seeking... ...and remarkable customer experience. If you are a motivated... ...market appropriate products and services. Provide prompt, accurate,...Full timeFor contractorsWork at office$12 - $16 per hour
...Team Member Part Time in Mt. Washington - KY Replies within 24 hours Competitive pay... ..., and advance into higher-level sales or service roles over time. Position Overview This... ...combines outbound calling and administrative support to help drive new business and support...Hourly payFull timePart timeFor contractorsFlexible hours$19.6 per hour
Gordon Food Service in Shepherdsville, KY is hiring a 2nd Shift Freight Handler. In this role, you will safely handle pallets, ensuring proper pallet configurations and managing inbound freight accuracy. No prior experience is necessary as training will be provided. The...Afternoon shift$26 per hour
...Distribution Lead The Job Center Staffing is hiring on 2 nd shift for a Distribution Lead in the Shepherdsville, KY area. Compensation/Benefits for Distribution Lead $26/hr Benefits include: Medical, Dental, Vision, 401(k), PTO Eligibility for the...Afternoon shiftImmediate startShift work$17 - $18 per hour
McKesson is seeking an Aesthetics Customer Care Representative in Shepherdsville, Kentucky, to join their dedicated customer service team. This role involves answering customer calls, entering orders, and tracking order progress. Candidates should have strong communication...$30.32 per hour
...Welder, 2nd Shift Shepherdsville, KY Full-Time and On-Site New Flyer is North America's heavy-duty transit bus leader, providing sustainable... ...-emission buses delivered to date. New Flyer actively supports over 35,000 heavy-duty transit buses currently operated...Afternoon shiftHourly payFull timeImmediate startShift work$16.5 per hour
...GardaWorld Security Services is Now Hiring a Concierge... ...is a high focus on customer service since you will... ...working with people on all shifts, in environments such... ...: Site Location: Shepherdsville, KY Set schedule: Set... ...through Sunday, 2nd Shift, 2 p.m. to 10 p....Afternoon shiftHourly payDaily paidPart timeCasual workWork at officeLocal areaImmediate startAll shiftsShift workWeekend workDay shift- ...Retail Client Merchandising Representative The Retail Client Merchandising Representative plays a vital role in promoting nationally... ...stores in a territory. Must be willing to transport required materials. Retail and/or customer service experience preferred....
$25 - $26 per hour
...Lead to join their team in Shepherdsville, KY. As a QA Distribution Lead,... ...Range: $25.00/hr. - $26.00/hr. Shifts available: 1st Shift: 4:00... ...2:30 PM, Monday - Thursday 2nd Shift: 2:30 PM - 1:00 AM,... ...Thursday What’s the Job? Supports and tracks Quality training....Afternoon shiftWeekly payWork at officeShift workDay shift$21.9 per hour
...Welcome to Gordon Food Service! We are excited that... ...table for you... 2nd Shift Warehouse Order Picker... ...Gordon Industrial Ave., Shepherdsville, KY Pay: Starting... ...and delivery to our customers, and our warehouse staff... ...provide a letter of support from their management...Afternoon shiftHourly payWeekly payWork from homeShift workWeekend work$26 - $28 per hour
...Work Schedule and Shift Requirements EVENING... ...Leader to join our 2nd shift team in Shepherdsville, KY. This is a great opportunity... ..., quality, and service targets... ..., and leadership to support operational goals... ...activities as needed to meet customer demand and deadlines...Afternoon shiftHourly payFull timeTemporary workMonday to FridayFlexible hoursShift work$19.6 per hour
Overview Gordon Food Service is hiring for a 2nd Shift Freight Handler in Shepherdsville, KY. The role supports warehouse operations by handling pallets, pallet configuration,... ...background check. Gordon Food Service values our customers and understands that their success is...Afternoon shiftWeekly payMonday to FridayShift workWeekend work$28 per hour
...member, and are committed to supporting our employees with... ...Passionate People, Astounded Customers." Quite simply: it... ...Team Leader to join our 2nd shift team in Shepherdsville, KY. This is a great opportunity... ...productivity, quality, and service targets Coordinates ongoing...Afternoon shiftTemporary workMonday to FridayFlexible hoursShift work$70k - $85k
...business solutions. This role involves servicing an existing portfolio of 2,000... ...and supervisory abilities. Customer service or sales experience is preferred... ...opportunities. PandoLogic. Category:Sales, Keywords:Sales Representative, Location:Shepherdsville, KY-40165Weekly payFull time$19.6 per hour
## 2nd Shift Freight handlerApplylocations: Shepherdsville, Kentuckytime type: Full timeposted... ...to Gordon Food Service! We are excited that... ..., Shepherdsville KY**Pay:** **Starting... ...and delivery to our customers, and our warehouse... ...handler, you'll support our team by safely...Afternoon shiftHourly payWeekly payMonday to FridayShift workWeekend work- New Flyer Group is looking for a Material Planner to enhance the efficiency of our materials department in Shepherdsville, KY. This position coordinates material planning activities to ensure timely availability of materials for production and reduces excess inventory....Afternoon shift
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Representative, Customer Service and Support (2nd Shift) - Shepherdsville KY. Be the first to apply!
Related searches
- customer advisor Shepherdsville, KY
- airport customer service agent Shepherdsville, KY
- customer support associate Shepherdsville, KY
- employee relations assistant Shepherdsville, KY
- service agent Shepherdsville, KY
- insurance customer service advisor Shepherdsville, KY
- customer success associate Shepherdsville, KY
- customer service expert Shepherdsville, KY
- full time remote customer service representative Shepherdsville, KY
- client service specialist Shepherdsville, KY




