Front Desk Associate - WorldMark Gleneden Resort

We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. Summary $17/hr / Full Time / Amazing Team Environment and Meaningful Benefits. How You’ll Shine As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests’ vacations memorable from registration to checkout. You’ll extend hospitality with heart in everything you do, from sharing information about the resort and nearby attractions to providing room rate quotes and confirming reservations. How You'll Make an Impact Bring smiles to guests from around the world by providing warm welcomes. Guide guests through the registration process, issue unit keys, and provide information about the resort and area attractions. Process cash and credit card transactions strictly following established procedures. Balance cash receipts, perform bucket checks, and complete other cashier/money handling responsibilities. Complete all check‑out procedures and verify that the correct charges and credits are reflected in guest folios. Reserve and confirm reservations for individuals and/or groups. Provide guests with room rate quotes. Respond to guest inquiries and concerns as quickly and completely as possible. What You’ll Bring Professional appearance and a positive, can‑do attitude. Excellent communication skills with the ability to read, write and understand English. Ability to solve problems with minimal supervision. Basic math skills and knowledge of proper cash handling procedures. Ability to multitask and work in a fast‑paced environment. Strong attention to detail and organization skills. Basic computer and office skills. How You'll Be Rewarded We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include: Medical, Dental, Vision Flexible spending accounts Life and accident coverage Disability Paid time off (depending on position) Parental leave and holidays (speak to recruiter for additional information) Wish day paid time to volunteer at an approved organization of your choice 401(k) with employer match (subject to eligibility requirements, including tenure) Legal and identity theft plan Voluntary income protection benefits Wellness program (subject to provider availability) Employee Assistance Program Company Culture Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you. Travel + Leisure Co. is the world’s leading membership and leisure travel company offering vacation ownership, travel membership, and exchange programs. Equal Opportunity Employer We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. #J-18808-Ljbffr