Field Manager

Flooring Field Manager

Certified Flooring Installation (CFI) is headquartered in Newport, KY and is hiring a Flooring Field Manager to support our Columbus and Dayton, OH markets. You can be based out of either our Columbus-area office (Groveport) or our Dayton office, whichever is the better fit for you. This is a high-impact role focused on coordinating subcontractor crews, scheduling installations, and resolving job issues quickly and professionally.

You will be the main point of coordination between crews in the field, internal operations, and customers. Most of your day is based in the office coordinating schedules and solving problems. You will also visit job sites when needed to inspect work and troubleshoot.

This is a fast-paced environment. If you are organized, decisive, and comfortable juggling a lot of moving pieces, you will do well here.

Daily scheduling and coordination across a high-volume installation pipeline (roughly 200 jobs per week)

Subcontractor crew dispatch, capacity planning, and day-to-day support

Job issue resolution, including questions from crews, store partners, and customers

Clear communication and follow-up so installs stay on track and issues do not linger

Accurate documentation and updates so job status is always clear

Coordinate the daily install schedule and handle changes, callouts, and priority jobs

Support 10 to 20 subcontractor crews per day with scheduling, questions, and troubleshooting

Take and make calls with crews and partners to resolve issues and confirm next steps

Visit job sites as needed to inspect work, validate conditions, and support resolution

Keep clean notes and updates in internal systems so the team has real-time visibility

Maintain strong working relationships with installers, customers, and store leadership

Strong flooring knowledge, you can speak the language and troubleshoot common install problems

Excellent organization and scheduling skills in a high-volume environment

Comfort managing multiple priorities and staying calm when the day changes

Clear, professional communication with crews, customers, and internal teams

Basic computer skills, including email and job updates in scheduling or order systems

Reliable follow-through and accountability

Choice of home office: Columbus-area office at 5740 North Green Pointe Drive, Groveport, OH 43125, or the Dayton office at 4696 Wadsworth, Dayton, OH 45414

Approximately 80% in-office and 20% in the field

Local travel throughout the Columbus/Dayton area, no overnight travel

Company vehicle available for site visits during the workday; it stays at the office and is not for take-home use

Standard hours are 8:30 AM to 5:00 PM, with occasional calls outside hours from crews already in the field

Salaried role, $58,000 to $67,000 depending on experience

Standard CFI benefits package, including:

Medical, Dental, Vision Insurance (eligible after 90 days)

401(k) with employer match (eligible after 90 days)

PTO

Life and AD&D, plus additional life products available at group rates

Must pass a thorough background check

Must pass a pre-employment drug screen

Valid, unrestricted driver's license