Customer Success Representative (m/w/d)
KOMBO medical solutions UG
ihre aufgaben Erste Ansprechperson für den Kundensupport per Live-Chat, E-Mail und Telefon First-Level-Support-Tickets bearbeiten, Probleme lösen und Fälle an das Analyst- oder Medical-Team weitergeben oder eskalieren, wenn klinisches oder technisches Fachwissen über den First-Level-Support hinaus nötig ist Onboarding-Calls und Demos für neue Kunden durchführen und sie von der Anmeldung bis zu ihrem ersten erfolgreichen Fall begleiten Das CRM aktuell und korrekt halten, wenn sich Kundendaten ändern Proaktiv supporten und Kunden kontaktieren, bevor sie selbst fragen müssen Outreach- und Win-back-Kampagnen durchführen, damit inaktive Kundenkonten wieder aktiv genutzt werden Die Help-Center-Dokumentation mit ausbauen und pflegen, damit Kunden häufige Fragen selbst klären können ihr profil Erforderliche Qualifikationen Nachweisbare Erfahrung im Kundensupport oder in der Kundenbetreuung und praktisches Wissen über moderne Support-Methoden und Support-Tools Praktische Erfahrung mit Live-Chat-, Helpdesk- oder Ticketing-Tools und CRM-Systemen (Erfahrung mit Pipedrive ist ein Plus) Deutsch und Englisch fließend in Wort und Schrift, weitere Sprachen sind ein Plus Gutes Verständnis dafür, was Kunden aus der Dentalbranche im Alltag brauchen. Direkte Erfahrung in der Dentalbranche ist ein Plus, aber keine Voraussetzung Erfahrung im Account Management Sehr gut organisiert und sehr sorgfältig Freundlicher, höflicher und kundenorientierter Kommunikationsstil Analytisches und kritisches Denken: Sie bleiben an einem Problem dran, bis es gelöst ist, statt es nur weiterzugeben Gespür für Automatisierung und Effizienz: Sie suchen nach Wegen, wiederkehrende Arbeit zu reduzieren, statt einfach mehr davon zu machen Warum wir? Die Chance, mitzugestalten, wie Customer Success bei einem wachsenden Dental-AI-Unternehmen funktioniert Einblick in die gesamte Customer Journey statt nur in einen kleinen Teil davon Ein Team, das aktiv in guten Support und gutes Onboarding investiert, statt es nebenbei zu machen Arbeitsbedingungen Unbefristete Festanstellung in Vollzeit Remote-Arbeit innerhalb der EU Wettbewerbsfähiges Gehalt, je nach Erfahrung #J-18808-Ljbffr KOMBO medical solutions UG
$50k - $60k
...Customer Success Representative – AI-Powered Fitness Technology (Remote, North America) Location: Remote, North America Salary: $50,000 – $60,000 USD (based on aptitude, potential, and work ethic) Contract Type: Full-time, Remote We are looking for a Customer Success Representative...SuggestedFull timeContract workRemote workWorldwideLove Recruitment International
New York, NY1 day ago$20 - $25 per hour
...Customer Success Specialist (Mandarin Required) Location: Remote Job type: Full-time Contractor Pay Range: $20-25/hour + performance-based commission , targeted $50K-$74K/year Mandarin speaking and writing is required for this position Who We Are Think Academy US ( a...SuggestedFull timeFor contractorsLocal areaRemote workWeekend workCoinscapture
New York, NY1 day ago- ...Sequoia, Core VC and The 81 Collection. The Role As a Senior Customer Support Representative, you’ll be on the frontlines of user interaction. You’ll... ...Abode’s value, answer questions, and help them onboard successfully. Surface Insights: Proactively surface feedback and...SuggestedPermanent employment
Abode Financial Holdings, Inc.
New York, NY1 day ago - ...Duties: First point of contact for all customer service issues. Responsible for ensuring patient/client medications, supplies and equipment... ..., families, visitors and company personnel. The Customer Success Specialist I is responsible for supporting MetroPlusHealth...SuggestedWeekend work
Apidel Technologies
New York, NY3 days ago - ...Job Title: Customer Success Specialist Location: New York City Office Department: Customer Operations Reports To: Chief Clinical Officer About Fynn.io Fynn.io is a fast-growing SaaS company transforming how senior living communities deliver care through...SuggestedFull timeWork at officeShift work
Fynn.io
New York, NY2 days ago $29 per hour
...Fortune Best Workplaces in Financial Services & Insurance Customer Support Representative PRIMARY PURPOSE : The Customer Support Specialist... ...as a contact to assist customers, auditors, and customer success, handing inquiries and ensuring a consistently positive and...Work at officeLocal areaFlexible hoursAfternoon shift- ...they message instead. About the role Sledge is hiring a Customer Service Representative to be the first response when a beta user has a question,... ...reports to the founders and works closely with Customer Success and engineering.This role is reactive, not proactive: Customer...For contractorsFor subcontractorWork at officeRemote workFlexible hours
- Entry-Level Customer Success Representative | Full-Time / Part-Time We are currently hiring motivated and customer-focused individuals to join our team as a Customer Success Representative . This is a fully remote, entry-level opportunity for candidates who enjoy helping...Full timePart timeCurrently hiringRemote workFlexible hours
$20 - $26 per hour
...new member of our fun and collaborative Customer Experience team (we are not a call... ...customers and partners achieve their goals of successfully implementing Agile at Scale, SAFe... ...in SAFe. As a Customer Experience Representative, you are dedicated to providing world-...Work at officeRemote workWorldwideHome officeFlexible hours- ...Job Description Customer Service Representative Mariel Dominguez State Farm Agency Why Join Us? At Mariel Dominguez State Farm Agency, we believe exceptional customer service drives our success. We’re looking for a motivated Customer Service Representative who is passionate...Hourly payWork at office
Mariel Dominguez - State Farm Agent
New York, NY3 days ago - BluHouse Virtual Call Center, LLC | Full time Work From Home Customer Service Representative Delaware, United States | Posted on 10/09/2026 The... ...directly contributing to customer satisfaction andcompany success. What to Anticipate? Deliverexceptional support and insights...Extra incomeFull timeRemote workWork from homeFlexible hoursShift workWeekend work
- Customer Support Representative Permanent Full time Remote Customer Facing Team Join Europe's fastest-growing PropTech ScaleUp! We're looking for a Customer Success Representative to join us on our mission to solve chaos in international real estate markets. Our...Permanent employmentFull timeRemote work
- ...Long-standing relationships with a broad customer base enable Covia’s market-inspired... ...looking for a dynamic Customer Service Representative I who will have a positive impact on our... ...fast-paced, remote work environment. The successful incumbent will have the following Key...Work at officeRemote work
- Customer Service Representative job at Kandu Inc.. United States. In April 2025, Kandu Health and Neurolutions merged to form Kandu Inc. to pioneer... ...full announcement click here . We are seeking a Customer Success Representative to join our growing Kandu Health team. In...Hourly payWork experience placementRemote workWork from home
- Customer Support Representative (Remote) Pool Brain is growing fast—and we’re hiring again! We’re on the hunt for a Customer Support Representative... ...Have experience in customer support, customer success, or technical support Location: 100% remote (must be based...Remote jobFull timeImmediate start
$50k
Customer Experience Representative (CX2) Remote (US) Full time 1-3 years $50k + quarterly performance bonus (up to 30% of base) Downstream is a marketplace... ...Who you are 1-3 years in customer service, customer success, or inside sales A clear, professional communicator on...Full timeFor contractorsRemote work$153.6k - $207.8k
...domains, providing the business and technical expertise to help our customers succeed. Partner teams own the strategy, recruiting,... ...seeking an experienced Contact Center as a Service (CCaaS) Customer Success Specialist for Amazon Connect. Connect was born out of Amazon’s...Flexible hoursAmazonWebServices
New York, NY7 days ago$19 - $21 per hour
All Jobs > Remote Educational Savings Account Customer Success Representative Remote Educational Savings Account Customer Success Representative Fully Remote This is a contingent opportunity, the anticipated start date has not been determined. We are actively interviewing...Remote jobMonday to FridayShift work- ..., and scale high-impact programs. The Customer Support function is one of many distinct... ...of the Technical Customer Support Representative role is to provide world-class technical... ...into scalable solutions Assist Customer Success Managers in day to day technical support...Work at officeFlexible hours
- ...offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running... ...and/or their assigned channel partners.The Customer Success Representative is responsible for ensuring the best customer experience as...Local areaWorldwide
- ...Sales Development Representative (SDR) New York City · In office [5x/week] · Full-time About Freedom Freedom is the AI-native... ...demanding role, such as sales, banking, consulting, teaching, customer success, or running your own thing ~ A track record of learning...Full timeWork at office
Freedom
New York, NY3 days ago $55k
...sales, improve operations, and strengthen customer engagement. Role Description... ...Hive is looking for a Sales Development Representative to join a new team focused on helping our... ...process from initial outreach through successful activation. You'll proactively identify...Full timeWork at officeCity Hive, Inc.
New York, NY1 day ago$65k - $90k
...valuation led by Andreessen Horowitz (a16z) and Bessemer Venture Partners to accelerate this mission. About The Role As a Customer Success Specialist, you will support our customer success team. This is a customer-facing, strategic role that works closely with...Work at officeLocal areaRelocationEliseAI
New York, NY3 days ago$67k - $87.1k
...– driving innovation that helps millions of learners improve their lives and achieve their dreams through education. As a Customer Success Consultant , you will serve as a strategic partner and trusted advisor to Cengage customers within your assigned territory. Your...Full timeLive inLocal areaWorldwideCengage Group
New York, NY1 day ago- ...pipeline management in Salesforce CRM. Partner Success & Retention Manage onboarding and... ...resources as needed. Strategic Collaboration Represent your product line on the Operations... ...new billable services to address evolving customer challenges. What We’re Looking For...Work at office
Harris Computer
New York, NY3 days ago - ...will work the hours of 8 am to 5 pm PST. Are you a relationship-builder who enjoys being the person who keeps things moving? As a Customer Support Specialist, you'll play an important role in supporting our customers and partnering closely with Account Executives to grow...For contractorsWork at officeWorldwide
Interface Americas, Inc.
New York, NY2 days ago $90k - $130k
...Customer Success Associate America's disaster response system is broken. When a pipe bursts or a fire tears through a home, families are displaced for weeks, sometimes months, while restoration contractors fight to get reimbursed for their work through a slow, paper...For contractorsWork at officeVisa sponsorshipWork visaFlexible hoursRebuild Inc
New York, NY5 days ago$70k - $80k
...Customer Success Associate Runwise is looking for an entry-level Customer Success Associate who is highly motivated, results-oriented, and looking to learn about Customer Success and the SaaS/PropTech industry. Runwise is a fast-paced, customer-focused New York...Summer workWork at officeFlexible hoursRunwise
New York, NY3 days ago$40k - $60k
Customer Relations Representative - State Farm Agent Team Member Full Time in South Glen Falls, NY. Replies within 24 hours. License Reimbursement... ...are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations...Full timeFor contractors$100k - $124k
...the desire to serve others- but you are blinded by the limits placed on you in your current role. The Client Success Advisor role is key to Diligent’s Customer Success retention strategy. Key Responsibilities Provide guidance and best practices on configuring, customizing...Work at officeLocal areaVisa sponsorshipFlexible hoursDiligent
New York, NY5 days ago
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