Agile Scrum Master

Agile Scrum Master

Location: Jersey City, New Jersey (Onsite)

Role Overview

This role requires a partnership with enterprise stakeholders as a Jira Scrum Master. The position involves leveraging Jira to manage boards, optimize workflows, and maintain alignment with Scrum principles and Agile best practices. The role also supports service management routines including change management, capacity planning, inventory control, problem management, and governance of non-permitted technologies. The candidate will develop working relationships with operations, project, and technology teams, building trust at all levels.

Key Responsibilities

• Partner with enterprise stakeholders as a Jira Scrum Master.
• Leverage Jira to manage boards, optimize workflows, and maintain alignment with Scrum principles.
• Support service management routines such as change management, capacity planning, and inventory control.
• Govern non-permitted technologies.
• Develop working relationships with operations, project, and technology teams.
• Facilitate Scrum ceremonies and support Agile practices.
• Manage backlogs, sprint planning, dashboards, and reporting using Jira.
• Track and report team progress using Jira metrics.
• Identify and implement process improvements to enhance team efficiency.
• Design and deliver clear, data-driven reports for decision-making.

Required Qualifications

• Working knowledge of Scrum Master responsibilities.
• Hands-on experience using Jira for backlog management, sprint planning, dashboards, workflows, and reporting.
• Ability to track and report team progress using Jira metrics.
• Foundational knowledge of Jira roles and their responsibilities.
• Strong communication and collaboration skills for working with multiple teams and stakeholders.
• Organizational and time management skills to manage multiple priorities.
• Analytical and problem-solving skills with attention to detail.
• Ability to proactively identify opportunities to improve manual processes.

Preferred Qualifications

• Proven experience in Jira Scrum Mastery and deep knowledge of Agile practices.
• Skill in interpreting Jira reports and identifying trends in team performance.
• Ability to recognize potential impediments early and escalate risks.
• Experience with tools like Visio or BPML to document system designs and data flows.
• Working knowledge of SQL and database tools to support process analysis.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or View phone number on click.appcast.io. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

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