Global Agency Business Operations Comms Manager, Scaled Growth - LA

Global Agency Business Operations Manager, Scaled Growth - LA Location: Los Angeles County (unincorporated) Employment Type: Regular Job Code: A06342 About the Team TikTok's Scaled Growth team helps businesses and brands of all sizes unleash their creative side, connect with our audience, and be discovered. By executing scaled sales and service delivery programs and providing best‑in‑class tools, the team combines operational expertise and sales acumen with a customer‑centric mindset to help businesses achieve their marketing goals on TikTok. Responsibilities Serve as liaison between the global/regional leadership team and the global business operations team. Engage with team leaders in different regions and cross‑functional stakeholders regarding global agency team OKR, planning, projects, and meetings. Establish and manage global key forums, including routine Business Review Sessions, XFN alignment, OKR planning offsites, and ad‑hoc leadership meetings; build and optimize discussion frameworks and templates to drive effective discussion and execution. Proactively identify issues and areas for enhancement to provide value‑added insights and lead/implement strategic initiatives. Support and represent the global head in cross‑functional engagement by creating reports, organizing information, taking memos in critical meetings, and updating and creating spreadsheets and communications decks. Manage team calendar, budget, and travel arrangements; provide admin support for the global head. Assist and support critical projects from the leadership team to implement effectively and efficiently. Act as culture ambassador for the Global Agency Head to boost healthy culture, cultivate and energize the team, and implement initiatives. Anticipate needs and provide high‑level executive administrative support and project management tasks. Qualifications Minimum Qualifications: 5+ years of experience in project/program management, strategy, operations, or a related field. Strong understanding of project portfolio management, resource allocation, risk management, and project prioritization aligned with organizational strategies. Excellent communication skills in English, both written and verbal, to effectively present findings and recommendations to stakeholders across different cultures and regions. Proficiency in data analysis and reporting to provide insights and recommendations to senior leadership. Global travel is required. Preferred Qualifications: Proven experience designing projects from the ground up and bringing them to completion. Ability to manage complex, multi‑faceted projects spanning across different regions or countries, preferably in a global or multinational environment. Expertise in project management methodologies and tools. Strong entrepreneurial spirit that can develop and lead a new initiative from the ground up. Ability to thrive in ambiguity. Experience in digital ad products. Job Information The base salary range for this position in the selected city is $115,520 - $209,380 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units. Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short‑term and long‑term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure). The Company reserves the right to modify or change these benefits programs at any time, with or without notice. Equal Employment Opportunity For Los Angeles County (unincorporated) candidates: Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues; Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; Exercising sound judgment. #J-18808-Ljbffr Tik Tok