Territory Business Development

Who We Are

Wayland Industries is a family-owned supplier of branded, high-quality stainless steel hygienic fittings, valves, and tubing used in the food, beverage, dairy, and pharmaceutical processing industries. With a deep family history in the PVF industry, the company is quickly becoming a leader in the industry by providing the highest quality stainless steel fittings, valves, and tubing to distributors throughout North America. The company has grown rapidly and plans to double in size in the next five years. The company’s success is generated from its emphasis on creating a highly collaborative and flexible company culture.

Basic Function

The Business Development professional plays a pivotal role in expanding market reach and deepening customer relationships within the industry. This individual is responsible for identifying new partners, nurturing existing accounts, representing the organization at customer sites and industry events, and supporting revenue growth nationwide. Leveraging deep product knowledge and a consultative sales approach, the role focuses on uncovering customer needs, presenting tailored solutions, and collaborating cross-functionally to ensure seamless service delivery. Success in this role requires a blend of technical curiosity, professional relationship-building acumen, and a proactive mindset. Reporting to the President and joining an outside sales team of 3, this is a remote position with travel up to 2 weeks/month that will serve the West Coast territory. This role will work closely internally with the inside sales and operations teams, as well as externally with the procurement, engineering, and operations teams at client sites.

Key Responsibilities

Business Development and Territory Growth

• Proactively identify, qualify, and close new customer accounts across assigned regions
• Cultivate long-term relationships with existing clients through regular outreach and site visits
• Plan and execute travel schedules to support customer engagement and market expansion
• Represent the organization at trade shows, technical expos, and customer-facing events
• Collaborate with inside sales and customer service teams to ensure seamless quoting, order entry, and post-sale support
• Maintain detailed CRM records, submit post-trip reports, and contribute to monthly pipeline review

Technical Sales Enablement

• Develop working knowledge of the sanitary-grade product lines, including fittings, valves, and tubing
• Understand customer applications and provide consultative guidance on product selection and compliance standards
• Stay informed on competitive landscape, market trends, and emerging opportunities
• Participate in onboarding and ongoing training to master ERP workflows and sales processes

Candidate Attributes/Skills Sought

• Self-starter mindset with the ability to work independently and collaboratively as part of a team; thrives in autonomous environments
• Proactive in identifying and pursuing new business opportunities
• Strategic thinking with the ability to align outreach with broader market trends and company growth goals
• Customer-centered with the ability to build trust through responsiveness and credibility
• Strong communication skills to articulate value propositions effectively across technical and operational audiences
• Demonstrates reliability in customer management and follow-up interactions
• Adaptability to navigate diverse customer environments
• Strong organization skills to manage travel schedules, customer data, and internal collaboration with precision

Required Experience/Education Sought

• 3+ years of B2B sales experience in PVF distribution or related industrial sectors
• Proven track record in territory development, account management, and revenue growth
• Familiarity with sanitary process systems and industry standards (e.g., 3-A, ASME BPE) preferred
• Proficiency in CRM platforms and general business software