HR Leave & Benefits Coordinator

CWs Core Values: Mission Driven Teamwork Makes Us Stronger & Everyone Brings Value.

Take a Glimpse Into Why CW Might Be the Right Place for You: New Britain CT
Schedule: Monday to Friday varying from 8:00am to 8:00pm
Work Model: Onsite
Pay: $22.63/hourly

The primary focus of this role is administering and coordinating employee leaves of absence and workplace accommodations. This position serves as the central point of contact for employees managers and healthcare providers regarding FMLA ADA accommodations state leaves return-to-work activities medical documentation and compliance-related case management.

As the Human Resources Coordinator - Leave and Employee Support youll help employees navigate some of the most important moments in their employment journey. Through your support guidance and attention to detail youll help create a positive employee experience while ensuring people feel informed supported and valued every step of the way.

In This Role Youll Be A:

• Leave & Benefits Coordinator: Supporting employees through FMLA ADA accommodations leaves of absence return-to-work processes benefits enrollment qualifying life events and benefit-related questions while helping ensure a positive and compliant employee experience.
• Case Records & Compliance Specialist: Coordinating leave and accommodation cases maintaining required documentation tracking deadlines supporting regulatory compliance efforts preparing correspondence and ensuring accurate case records throughout the employee lifecycle.
• Records Specialist: Maintaining employee personnel files and HRIS records processing employee data changes supporting document retention practices ensuring data accuracy and safeguarding confidential employee information.
• Problem Solver: Researching questions finding solutions and helping employees navigate HR processes with confidence.

Required Experience:

• High School Diploma or GED required.

• Minimum of 2 years of experience in administering or coordinating:

  • FMLA ADA accommodations Leave of absence Return to Work processes and Medical documentation tracking.
• Experience managing employee leave and accommodation cases from intake through resolution.
• Experience communicating with employees managers healthcare providers and third-party administrators regarding leave and accommodation matters.
• Working knowledge of FMLA ADA state leave laws and reasonable accommodation processes.
• Experience maintaining confidential employee medical records and compliance documentation.

Bonus If You Have These Skills:

• Associates degree in human resources Business Administration Organizational Management or a related field.
• SHRM-CP PHR or other HR-related certifications or coursework.
• Experience using case management leave administration or HRIS systems to track accommodation requests leaves of absence and employee compliance documentation.
• Strong attention to detail and the ability to handle sensitive and confidential information with professionalism and discretion.
• Excellent organizational customer service and communication skills.
• Ability to manage multiple priorities competing deadlines and employee requests in a fast-paced environment.
• Excellent organizational customer service and communication skills.

Please Note: This role is heavily focused on leave administration and ADA accommodations. Candidates should have direct experience supporting leave of absence programs accommodation processes case management or employee benefits administration.

Why CW Group:

At CW we believe our employees are our greatest asset. We foster a supportive collaborative workplace where employees are encouraged to grow contribute ideas and make a meaningful impact.

Our Team Members Enjoy:

• A mission-driven culture focused on serving the community.
• Opportunities for professional development and career growth.
• Access to an Employee Wellness Coordinator and robust wellness program that support your health and work-life balance.
• A collaborative environment where teamwork and respect are central to everything we do.

Explore Our Generous Benefits Package:
Employer Sponsored Benefits Includes:

• Insurance - Medical Dental Vision.
• Telemedicine.
• Retirement Plan & Match Options.
• Disability Plans.
• Life Insurance.
• Paid Holidays & Vacation.
• Sick & Personal Time.

Voluntary Benefits Offered Includes:

• Hospital Indemnity Accident Critical Illness & Voluntary Life.

Physical & Environmental Demands:

• Office Environment: This position is primarily based in a professional office environment and requires full-time on-site attendance. Duties are performed at a workstation using standard office equipment including computers telephones printers and other business technology. The environment is climate-controlled with typical office noise levels.
• Work Schedule: The position is generally performed during standard business hours. Occasional flexibility may be required to support business needs meetings onboarding activities or special projects.
• Manual Dexterity: Frequent use of hands and fingers is required to operate computers telephones printers and other office equipment. The role involves routine keyboarding data entry document preparation and record maintenance.
• Visual and Hearing Acuity: Must possess sufficient visual acuity to read detailed documents analyze spreadsheets review dashboards and interpret data displayed on computer screens or in printed form. Adequate hearing is necessary to communicate effectively in both individual and group settings whether in person by phone or via virtual platforms such as Zoom or Microsoft Teams.
• Mobility and Physical Requirements: The position requires occasional standing walking bending reaching and lifting or moving items weighing up to 20 pounds such as personnel files office supplies onboarding materials or training resources. Occasional movement throughout the facility may be required.
• Confidentiality and Ethics: The role involves handling sensitive information and requires strict adherence to confidentiality protocols and ethical standards.
• Travel: Limited local travel may be required on an occasional basis for business-related activities meetings trainings or visits to nearby company locations.
• Reasonable Accommodations: Reasonable accommodations may be provided.

The best HR professionals dont just manage processes. They guide employees through important moments with expertise compassion and care.

We are an Equal Opportunity Employer. All employment decisions are made based on individual qualifications merit and business needs without regard to race color religion sex sexual orientation gender identity or expression national origin age disability genetic information veteran or military status or any other status protected by applicable federal state or local law.

Company Overview: CW Group is a national non-profit organization that has been delivering mission-driven high-quality services for more than 60 years. We are committed to fostering a supportive and respectful workplace where every employee is valued for their unique contributions. Were proud to offer a wide range of services from vocational rehabilitation programs to delivering healthy food options through the Meals on Wheels program. Our dedication to empowering individuals and strengthening communities drives everything we do and we continue to work toward a brighter more welcoming future for all.

Pay Transparency Disclaimer: We are committed to pay transparency. Compensation for this role is determined in good faith and based on job-related factors such as skills experience education and internal equity in accordance with applicable law. Employees and applicants may request additional compensation information as permitted by law.

Contingent Employment: Any offer of employment is contingent upon contract award and/or funding and the ability to obtain and maintain the required security clearance.

Copy and Paste the Link Below Into Your Web Browser to View the Posters Pertaining To:

• Notification of Employee Rights Under Federal Labor Laws posters: Self - Disclosure Form: E-mail: to submit a request for accommodation with the application process.

Required Experience:

IC