Key Account Specialist (B2B)
Exoticca
Key Account Specialist
Exoticca is a pioneering online travel agency that has revolutionized the conception, production, and e-commerce of long-distance dream trips. At the core of Exoticca's brand equity is the commitment to "creating life milestones." We believe in delivering best-value trips, exploring unique destinations, curating extraordinary travel experiences, and demonstrating genuine care for both our customers and the planet. We are a professional, dynamic, multicultural team in rapid international growth, seeking new partners to help us create the best and most forward-thinking travel company of our generation.
As a Key Account Specialist, you will be the Exoticca brand ambassador for one of our largest B2B partners in Spain, with a clear and ambitious goal: driving sales growth.
In this role, you will be the strategic engine behind the account's success. Your mission is to move beyond operational management to become a true sales catalyst. You will own the relationship, identifying untapped opportunities to scale revenue.
Role & Responsibilities:
- Field Presence & Representation: Serve as the face of Exoticca through regular on-site visits to the client's branch offices, ensuring our brand maintains a dominant and supportive presence.
- Relationship Management: Build and nurture strong, trust-based relationships with the travel agents, turning them into dedicated advocates for Exoticca's products.
- Sales Growth & Conversion: Proactively identify sales opportunities within each location and implement strategies to boost booking volumes and conversion rates.
- On-the-ground Sales Coaching: Conduct face-to-face training and motivational sessions for the client's sales staff, equipping them with the product knowledge and "selling points" needed to close deals effectively.
- Commercial Momentum: Ensure all Exoticca campaigns and portfolio updates are correctly implemented and prioritized across all visited locations.
- Market Intelligence: Gather direct feedback from the front lines to provide Exoticca with real-time insights into market trends, competitor activity, and client needs.
- Operational Support: Act as a hands-on problem solver for the client's teams, removing any barriers to sales and ensuring a flawless production process for every trip.
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