Server

Job Purpose Provide friendly, responsive service to create an exceptional dining experience for all of our guests. Coordinate a minimum of a 4‑table station to deliver service that meets or exceeds guest expectations. Deliver food, beverage, service and hospitality that meets our standards and procedures. Duties & Responsibilities Reports to work on time and in correct uniform. Practices positive personal hygiene and cleanliness habits during all work shifts. Obtains station assignments from the host or Manager at the start of the work shift. Performs all duties and maintains knowledge of all standards and procedures as stated in the training information. Welcome and greet guests. Treat guests with our hospitality culture – use guests’ names when known, polite, courteous, warm and friendly. Inform guests of specials and menu changes. Make recommendations and answer questions about food, beverages and other restaurant functions and services. Take food and beverage orders from guests, enter orders in our POS system which relays orders to the kitchen and bar. Ensure that food and beverages are delivered to guests in a timely manner. Perform side work at the start, during and at the end of each shift as required by service station assignment. Maintain and stock service areas. Monitor and observe guests’ dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests. Involve managers when needed. Be ready and willing to assist fellow servers as situations arise. Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor. Communicate to the manager on duty any and all situations where a guest may express concern or dissatisfaction with any aspect of the dining experience. Working Conditions and Expectations Work schedule may vary between early morning to late evening, weekends and holidays. Shifts will range from 4 to 8 hours and overtime may be required. Work in a busy restaurant dining room environment, as well as outside dining area. Always act in a professional manner that represents the restaurant, owners, partners and staff. Respectful to all guests that have chosen to dine in our restaurants. Demonstrate teamwork in all areas of the restaurant. Work with a positive attitude in all types of situations. Follow safety and sanitation rules and laws at all times. Attend all scheduled employee meetings. Always act in the best interest of the restaurant, fellow employees and guests. Welcome and accept feedback and coaching from the management team in order to maintain and grow as an employee. Qualifications High school diploma or equivalent. Communicate and understand the predominant language(s) of our guests. Minimum of 2 years of food serving experience. Basic knowledge of service procedures and functions. Possess basic math skills and have the ability to handle money and operate a POS system. Have working knowledge of food, beer, wine, liquor and common drink recipes. Food Handlers Certificate required. Responsible Beverage Service (RBS) Certificate. Physical Requirements Be able to work in a standing position for long periods of time (up to 8 hours). Be able to reach, bend, stoop and frequently lift up to 10–20 pounds. Compensation: $17.87 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. #J-18808-Ljbffr Sprout II LLC