Principal Product Manager

Role Description

We are hiring the next generation of product managers. AI has collapsed the work that used to sit between an idea and a working version of it, and for the first time, PMs can be true builders. The PMs who win in this era do not manage the work. They build the product, every day, with their own hands.

A Principal Product Manager shapes high level strategy and product direction at the company level. You make the calls on the hardest product questions we face:

• Where the converged workspace is going
• What AI for work actually looks like in three years
• Which bets matter

You build to show your thinking, not just describe it, and the argument is stronger when you have already put the idea on screen. You pull together data, customer escalations, support trends, and usage patterns and bring clarity on where we are winning and where to push next. The ways you find to move faster become how PMs across the company work. The stronger your craft, the more your strategy lands.

Key Responsibilities

• Shape ClickUp's product direction at the company level.
• Own the hardest, most consequential product questions we face and drive them to resolution.
• Define where the converged workspace is going and what AI for work looks like over a multi-year horizon.
• Build to prove the point. Prototype the future you are arguing for so the strategy is concrete, not theoretical.
• Synthesize data, customer escalations, usage trends, and market signals into a coherent picture of where we are winning and where we need to move.
• Set the standard for how PMs across the function work.
• Advise and inform executive leadership on product strategy, major bets, and where the company should and should not invest.
• Represent ClickUp externally on product vision when relevant, including with key customers, analysts, and the broader product community.
• Identify the gaps in our product thinking and build the frameworks that close them.

Qualifications

• 8-10+ years in product management, with a clear record of operating at company-shaping scope in a high-growth B2B SaaS environment.
• Deep experience owning the most ambiguous and consequential product decisions, the ones with no obvious answer and real stakes.
• Exceptional ability to synthesize competing inputs, customer signals, business constraints, and technical realities into a clear direction.
• Demonstrated ability to build and evangelize a product vision that earns trust across engineering, design, and executive leadership.
• History of raising the craft of the PMs around you, not just delivering your own output.
• Fluent in data. You define the metrics that matter at the company level and you know when the data is incomplete or misleading.
• Deep command of AI tooling. You are not experimenting with it, you are building with it and setting the example for the function.
• Outstanding written and verbal communicator. You can make a hard argument simply and land it with any audience.

AI Proficiency

• Generate artifacts that accelerate alignment.
• Leverage AI to draft PRDs, map user flows, validate product launch readiness, synthesize research and customer feedback, produce competitive analyses, and write release notes.
• Prototype and iterate with AI coding tools.
• Build functional prototypes independently of design and engineering using tools like Cursor or Claude Code.
• QA your own work. Use browser automation tools to test flows, verify edge cases, and confirm what shipped matches what was specced.
• Stay current and apply it. Familiarity with tools like Claude Code, Cursor, Figma AI, and MCP integrations is expected.