Shift Leader - 2nd Shift

Job Title Shift Leader 2nd Shift Program Refugio Unaccompanied Children Shelter Reports To Program Director Location San Benito, TX Job Type Full-Time Work Schedule Up to 6 days per week, 40 hours per week, 12 months per year Job Description The Shift Leader is responsible for the oversight and operational performance of all Youth Care Workers in the Operations Center of an on‑site children’s residential facility. Functions as the liaison with other leads and any other on‑site vendors. This position is responsible for ensuring all Youth Care Workers are performing according to contract policies and are always providing line of sight supervision of minors. They may be assigned to various departments such as Clothing, Inventory, Laundry, Valuables, Phone Call, etc. They ensure contractual requirements and client expectations are met at the on‑site residential facility. About You A self‑motivated and dedicated person who is excited and passionate about helping infants, toddlers, and families grow in development and in education. Personable, energetic, and empathetic leader who can manage multiple staff, managers, and multiple projects in a prioritized manner to meet internal Urban Strategies goals and Refugio Performance Standards. Minimum Qualifications Education: Must have a High School Diploma or GED equivalent. Experience: 3 years of experience working with youths or in a similar environment. Competencies: Professional: Diversity, Conflict Management, Communication, Proactivity. Technical: Safety. Organizational: Leadership, Teamwork, Community Approach. Skills: Office 0365; Bilingual (English – Spanish). Other: Driver’s License; Flexible Schedule. Preferred Qualifications Bilingual (English – Spanish). Ability to ascend/descend stairs. Ability to lift up to 15 lbs. Visual acuity required to complete paperwork, computer work, and direct line of sight supervision of staff. Able to communicate verbally and listen for constant surveillance of staff activities. Able to withstand changing environmental conditions with the weather (rain, lightning, extreme heat, and winds). Able to withstand and manipulate through construction areas, sports fields, etc. Ability to stand for sustained periods. Responsibilities Provides direct supervision of youth case workers and ensures they maintain line‑of‑sight at all times. Documents supervision by completing a supervisory log for all staff supervised. Completes all required documentation that pertains to the assigned department in a timely fashion, which may include daily reports. Ensures appropriate shelter care and line‑of‑sight supervision of unaccompanied minors by assigned staff is handled appropriately and is organized. Supports the Lead through formal or informal supervision and provides staff with ongoing feedback. Assists during transition and movement of children from one activity to the next and one physical location to another depending on the department assigned. Communicates frequently with shift supervisor. Participates in ongoing meetings, conferences, and training programs as required. Provides coverage for assigned staff when needed. Responsible for adhering to all Urban Strategies, contract agencies, and other state regulations. Provides security monitoring. Maintains surveillance systems and ensures they are always recorded. Ensures correct dates and times are recorded on the surveillance systems. Other duties as assigned by supervisor. Safely performs duties. Follows the corporate safety policy. Participates in and supports safety meetings, training, and goals. Ensures safe operating conditions within area of responsibility. Maintains a clean and orderly work area. Benefits Remote work for eligible positions. Medical, dental, and vision coverage. Company‑paid life and disability insurance. 401(k) matched contributions up to 4%. Employee Assistance Program. Generous vacation time varying by program and position. 9 Sick Days and 11 Holidays. Long‑ and short‑term disability coverage. Company provides laptops for positions that require them. Company issues cellphones for positions that require them. Perks Meaningful employee engagement programs. Education discounts (BA‑PhD) with a variety of education partners. Employment Conditions Employment is conditional pending satisfactory results of all required tests and background checks. Equal Opportunity Statement Urban Strategies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, gender, national origin, age, sexual orientation, disability, or other legally protected classifications under applicable federal, state and local legal protections. #J-18808-Ljbffr