DevOps Engineer

DevOps Engineer

Hudson, Ohio, United States

PartsSource is the leading technology and software platform for managing mission-critical healthcare equipment. Trusted by over 5,000 US hospitals and 15,000 clinical sites, PartsSource empowers providers and service organizations to maximize clinical availability for patient care and automates the procurement of parts, services and training through a unique digital experience.

PartsSource team members are deeply committed to our mission of Ensuring Healthcare is Always On®, which is foundational to our success and growth. Our vibrant culture is built upon aligned values, shared ownership, mutual respect, and a passion for collaborating to solve complex customer problems.

About the Job Opportunity

To help us build and maintain reliable, scalable systems that improve customer experience, we are seeking a DevOps Engineer to join our Technology team. In this role, you will support cloud infrastructure, CI/CD pipelines, observability platforms, and production operations while partnering closely with Software Engineering teams.

This is an ideal opportunity for an early-career DevOps professional who enjoys automation, troubleshooting, cloud technologies, and continuous improvement. You will help ensure our systems remain secure, available, and performant while contributing to a modern cloud-native technology environment.

What You'll Do

Infrastructure & DevOps Operations

(Technology – IT/Infrastructure: Cloud Infrastructure & Virtualization; Systems Administration)

• Assist in building, configuring, and maintaining development tools, cloud infrastructure, and deployment pipelines
• Support Infrastructure as Code (IaC) initiatives using Terraform, CloudFormation, or similar technologies
• Contribute to automation of development, testing, and release processes
• Assist with deployment of product updates and infrastructure changes

CI/CD & Software Delivery

(Technology – DevOps: Monitoring & Observability; Software Development: Version Control & Deployment)

• Support CI/CD pipelines using GitHub Actions, TeamCity, Argo Workflows, or similar tools
• Partner with Software Engineers to ensure development follows established DevOps practices
• Assist with GitOps and deployment automation initiatives
• Help improve release reliability and deployment efficiency

Production Support, Monitoring & Reliability

(Technology – Systems & Applications: Systems Thinking; IT Service Management)

• Participate in production support triage, escalation processes, and on-call rotations
• Monitor system health, service level objectives (SLOs), and operational KPIs using Datadog, CloudWatch, Grafana, and related tools
• Perform root cause analysis on production issues and support remediation efforts
• Develop and maintain troubleshooting and operational procedures

Security, Compliance & Continuous Improvement

(Technology – Cybersecurity: Security Operations & Monitoring; Compliance & Security Frameworks)

• Support vulnerability scanning, patching, and security remediation activities
• Assist in maintaining compliance with healthcare and security standards
• Identify opportunities to improve system reliability, automation, and operational efficiency
• Contribute to continuous improvement initiatives across DevOps and platform operations

What You'll Bring

Your Background

• High school diploma or equivalent required
• Bachelor's degree in Computer Science, Information Technology, or related field preferred
• 2–3 years of experience in DevOps, Cloud Engineering, Site Reliability Engineering (SRE), or related technical roles
• Strong analytical and problem-solving skills
• Ability to communicate technical concepts clearly and effectively
• Experience working in collaborative Agile development environments

Technical Experience

• AWS cloud services and infrastructure concepts
• Kubernetes, EKS, Docker, and containerized workloads
• Infrastructure as Code (Terraform, CloudFormation, CDK, or equivalent)
• CI/CD pipelines (GitHub Actions, TeamCity, Argo Workflows, or similar)
• Monitoring and observability platforms (Datadog, CloudWatch, Grafana)
• Scripting with PowerShell, Linux shell scripting, or Python
• Git and GitHub source control workflows
• SQL and database technologies (MSSQL, DB2) and familiarity with NoSQL platforms

Preferred

• Experience with.NET environments, IIS, Redis, RabbitMQ, or RavenDB
• Familiarity with GitOps practices
• Exposure to healthcare technology or regulated environments

Who We Want to Meet

• Act Like an Owner: Accountability & Execution and Initiative & Resourcefulness — You proactively solve problems, take ownership of outcomes, and drive work forward without waiting for perfect conditions.
• Serve with Purpose: Customer Centric and Relationship Management — You understand that reliable systems directly impact customer outcomes and business success.
• Adapt to Thrive: Managing Ambiguity and Resilience — You remain effective during changing priorities, production incidents, and evolving technologies.
• Collaborate to Win: Influence & Communication and Team Orientation — You work effectively with engineers, stakeholders, and support teams to achieve shared goals.
• Challenge the Status Quo: Curiosity & Problem Solving and Continuous Improvement — You identify opportunities to improve systems, automation, and operational practices.

Benefits & Perks

• Competitive compensation package with salary, incentives, company ownership/equity, and comprehensive benefits (401k match, health, college debt reduction, and more!)
• Career and professional development through training, coaching and new experiences.
• Hybrid culture with new & beautiful workspaces that balance flexibility, collaboration, and productivity.
• Inclusive and diverse community of passionate professionals learning and growing together.

Interested?

We'd love to hear from you! Submit your resume and an optional cover letter explaining why you'd be a great fit.

About PartsSource

Since 2001, PartsSource has evolved into the leading technology and software platform for managing mission-critical equipment, serving over half of the U.S. hospital infrastructure. Our digital systems modernize and automate the procurement of parts, services, technical support, and training for HTM professionals to efficiently and effectively maintain their mission-critical equipment. PartsSource employs over 700 employees nationwide that committed to supporting healthcare providers and ensuring healthcare always on.

In 2021, Bain Capital invested in the business, further accelerating our growth and positive impact within the healthcare industry.

EEO

PartsSource, Inc., and its affiliates and subsidiaries, provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Legal authorization to work in the U.S. is required.