Team Lead, BDRs and Agentic Outbound

What is Contentstack?

Contentstack is redefining how modern digital experiences are built and managed. As the pioneer of the Agentic Experience Platform (AXP), Contentstack brings together structured content and brand governance (Content Cloud), real-time customer data, omnichannel personalization (Data Cloud) and autonomous AI orchestration (Agent OS) into one unified system.

While many organizations adopted headless CMS or standalone AI tools expecting transformation, they often found themselves managing disconnected systems and manual workflows. Contentstack helps enterprises move beyond that complexity by connecting content, data and AI in a way that makes digital experiences faster to launch, easier to manage and more adaptive in real time.

Leading brands including Steve Madden, LG Electronics, Subaru of America, Dolce & Gabbana, ASICS, Decathlon, and Caesars Entertainment rely on Contentstack to reduce operational friction and deliver personalized, scalable digital experiences with confidence. The company is known for its customer-first culture and commitment to the communities it serves through the Contentstack Cares program.

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Who Are We?

At Contentstack we are more than colleagues, we are a tribe. Our vision is to pursue equity among our communities, employees, partners, and customers. We are global-diverse yet close; distributed yet connected. We are dreamers and dreammakers who challenge the status quo. We do the right thing, even when no one is watching. We are curious trendspotters and brave trendsetters. Our mission is to make Contentstack indispensable for organizations to tell their stories and to connect with the people they care about through inspiring, modern experiences. We care deeply about our customers and the communities we serve. #OneTeamOneDream. Chalo, let’s go!

Who Are We Looking For?

Contentstack is looking for an AI-powered Team Lead, BDRs, and Agentic Outbound who is already thinking differently about outbound and is excited to bring a high-performing team along for the journey.

We have a talented, driven BDR team in Austin, and we’re looking for a leader who genuinely cares about their growth, success, and day-to-day experience. Someone who creates a strong team culture, invests in people, and understands that great leadership and great results go hand in hand. This role will help redefine what modern outbound looks like at Contentstack. We’re looking for someone who actively uses AI tools in their own workflow and knows how to turn that into scalable, practical strategies that help teams work smarter. From personalized outreach and smarter automation to stronger account prioritization and pipeline generation.

You’ll partner closely with Revenue Operations, Business Intelligence & Technology, Marketing, and our EMEA BDR Team Lead to improve tooling, share best practices, and help build a more modern, globally aligned outbound motion. If you care deeply about the people you lead, get genuinely excited about the intersection of sales craft and AI, and want to be part of building something new, this is your role.

Here's What You'll Be Doing:

• Lead, coach, and genuinely care for our BDR tribe in Austin, investing in their growth as salespeople and as individuals
• Bring AI into the team's daily workflow in practical, impactful ways: smarter prospecting, personalized outreach at scale, and automated follow-up that actually converts
• Use intent signals and buying data to help the team focus on the right accounts at the right time, moving away from pure volume toward precision and quality
• Collaborate with the Revenue Operations and BIT team to shape tools, optimize workflows, and build compelling business cases for new investments
• Partner with our EMEA BDR Team Lead to align approaches, share learnings, and ensure consistency across regions
• Work hand-in-hand with Marketing to connect BDR activity to demand generation programs and campaign timing
• Build scalable, repeatable processes that make the team more effective without losing the human touch that makes great outbound actually work
• Track performance through meaningful data, run fast experiments, and double down on what delivers results
• Create a team culture that is curious, accountable, energized, and genuinely excited about finding better ways to do things
• This role includes some travel and requires a full-time in-office presence

What Really Gets Us Excited About You?

• 6-10 years of experience in sales development or outbound pipeline generation in a SaaS or technology environment
• 2+ years leading a BDR or SDR team as a Team Lead
• You use AI tools in your actual day-to-day work and can show the results — this is not a "familiar with AI" checkbox
• You understand how to use AI for follow-up automation and personalization at scale without losing authenticity or relevance
• You have built or redesigned an outbound motion before and can speak clearly about what you changed, why, and what happened
• You are a strong collaborator who works well with Operations, BIT, and Marketing teams to get things done
• You can build a clear business case when you want to introduce a new tool or approach and know how to bring stakeholders along
• You thrive in a fast-moving environment where experimentation is encouraged and ownership is the norm
• Must be based in or willing to relocate to Austin, TX
• You value a fun, positive, collaborative culture!

Salary range for this role is $100,000 - 115,000 based on skill set and experience

What Do We Offer?

Interesting Work | We hire curious trendspotters and brave trendsetters. This is NOT your boring, routine, cushy, rest-and-vest corporate job. This is the “challenge yourself” role where you learn something new every day, never stop growing, and have fun while you’re doing it.

Tribe Vibe | We are more than colleagues, we are a tribe. We have a strict “no a**hole policy” and enforce it diligently. This means we spend time together - with spontaneous office happy hours, organized outings, and community volunteer opportunities. We are a diverse and distributed team, but we like to stay connected.

Bragging Rights | We are dreamers and dream makers. Our efforts pay off and we work with the most prestigious brands, from big-name retailers to airlines, to professional sports teams. Your contribution will make an impact with many of the most recognizable names in almost every industry including AirFrance KLM, ASICS, Burberry, Mattel, Mitsubishi, Walmart, and many more!

One Team One Dream | This is one of our values, and it shows. We don’t believe in artificial hierarchies. If you’re part of the tribe, you have an opportunity to contribute. Your voice will be heard and you will also receive regular updates about the business and its performance. Which, btw, is through the roof, so it’s a great time to be joining…

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