Resident Assistant

Welcome to Riverstone Communities. We are searching for a Part‑Time Resident Assistant at Sunrise Mobile Home Park, 799 Clearlake Road, Cocoa, FL 32922. Why Join Us? Pay Rate: $15‑18 per hour Medical, Dental, and Vision benefit plan offerings for you and eligible family members 401(k) retirement plan, with a company match 13 Paid Holidays Off, which includes getting your birthday off Robust Paid Time Off (PTO)* and Wellness PTO Maternity/Paternity Leave* A schedule that is flexible to your needs and the needs of the property Ongoing training and internal growth opportunities The ability to provide feedback in many different forms to many different people A workplace that cares about their team members, where you aren’t just a number in the organization, but a person who is treated with respect and can openly share their ideas to make the workplace better *Effective date of benefit dependent upon tenure of employment. Resident Assistant Position Duties Issue resident violations daily and follow up with correction of the violations weekly based on home standards 90% of your time outside (in all weather conditions) inspecting homes; 10% in office completing administrative work Exceptional face‑to‑face resident customer service, ability to discuss violations in detail Firm with company policy and processes Ensure 100% resident compliance with all community rules and regulations Ensure 100% compliance with all resident violations Reach a 95% customer satisfaction rate Maintain an organized and productive office space 100% of the time Resident Assistant Position Requirements 1–2 years of experience within customer service, preferably in compliance‑related matters Ability to legally operate a motor vehicle (drive to different locations on the property) with a valid driver’s license Ability to be very active – walking, bending, standing and lifting up to 50 pounds Executes tasks efficiently and meets necessary deadlines Strong attention to detail Sets high standards for themselves and for our residents Strong written, oral, interpersonal communication skills, including telephone skills/etiquette Willingness to learn new computer platforms to get the job done Willingness to read and understand rules and regulations and standards of the community and company At Riverstone Communities, we don’t just accept differences – we celebrate them, support them and thrive on them for the benefit of our team members and communities. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, gender identity, disability, protected veteran status or any other status protected under federal, state or local law. Ready to make a difference? Apply now and start a fulfilling career with us at Riverstone Communities! #J-18808-Ljbffr Riverstone-Communities