Inbound Customer Service Representative
$17.5 per hourAfni
Inbound Customer Service Representative Tucson, AZ | Full-Time | $17.50/hour | Paid Training Pay includes $17.00 base and $0.50 on-site differential + monthly bonus This role is on-site at our Tucson facility. Please apply only if you are able to work in person at our Tucson location. Help customers solve problems that need a human touch. We're hiring Customer Service & Solutions Advisors to support customers for a leading telecommunications provider. Customers may use automated or AI-assisted support before reaching you, so you'll focus on conversations that require problem-solving, empathy, judgment, and personalized solutions . What You'll Do
- Listen, ask questions, and uncover what customers really need
- Research and resolve account, billing, service, device, and technical concerns
- Troubleshoot issues requiring additional support
- Recommend and sell products, services, upgrades, or additional lines based on customer needs
- Confidently handle frustrated or challenging customers
- Help retain customers by finding solutions that address their concerns
- Navigate multiple systems and resources to resolve customer concerns
- Work toward established customer experience and performance goals
- Enjoy helping people and solving problems
- Communicate confidently and professionally
- Think critically and ask good questions
- Are comfortable recommending and selling products and services
- Are motivated by goals and results
- Can remain professional during challenging conversations
- Are comfortable with technology and learning new systems including Ai assisted tools
- Are dependable and open to coaching and feedback
- $17.50/hour starting pay (includes $17.00/hr. base wage and $0.50 onsite differential)
- Full-time, 40-hour work week
- Paid training
- Medical, dental, and vision insurance
- Paid time off
- Career growth and advancement opportunities
- What are the qualifications to be a Customer Service Representative at Afni?
- Six months of customer service experience
- Must be 18 years of age
- Must have GED or High School Diploma
- Must be legally permitted to work in the United States
Vacancy posted 4 hours ago
Similar jobs that could be interesting for youBased on the Inbound Customer Service Representative in Tucson, AZ vacancy
- Afni, Inc., a leader in customer engagement solutions in the telecommunications industry, is looking for dedicated Inbound Customer Service Representatives to join our dynamic team. This role is pivotal in fostering excellent customer relationships by handling inbound calls...Suggested
Afni
Tucson, AZ17 hours ago $45.76k
...Inbound Sales Representative As an Inbound Sales Representative at A Place for Mom, you'll be the trusted first point of contact for families... ...consultation calls with families Educate families on customized senior care options, and work to find the senior living communities...SuggestedRemote jobHourly payWork at officeHome officeShift workWeekend workAfternoon shift- ...Direct is currently seeking experienced customer service professionals for our 2015 Winter... ...expertise and services to the clients we represent. We are looking for those who consider... ...customer service industry to help answer inbound calls from our client’s enthusiastic callers...SuggestedFor contractorsWork from home
$16 per hour
...Career is a Force for Good! We are seeking customer-focused, outgoing and compassionate... ...appointments in our fast-paced environment. Service agents follow scripting, have excellent... ...blood supply. Respond to or transfer inbound calls to the appropriate party....SuggestedHourly payFull timeFor contractorsLive inLocal areaRemote workFlexible hoursShift work$17 per hour
...contributions, and a tuition reimbursement program. Responsibilities Handle inbound calls from people looking to purchase wireless devices and services for businesses. Deliver world‑class customer service to inbound callers as well as utilize product knowledge to...SuggestedHourly pay$19 - $21 per hour
...and since launching in 2019, we've grown to over 5M customers. Every one of those customers holds an active... ...with Jerry.How you will make an impact:Respond to inbound calls from existing customersProcess service requests such as adding/removing vehicles and drivers...Hourly payFull timeContract workPart timeFreelanceWork at officeLocal areaRemote workFlexible hours- Join Afni as an Insurance Sales Agent and help customers protect what matters most. In this contact center role, you’ll handle inbound and outbound calls, explain insurance options, provide quotes, and enroll customers in policies. Afni offers paid training, coaching, and...
Afni
Tucson, AZ1 day ago - ...Administrative & Support & Waste Management industry. In this role, you’ll handle inbound and outbound calls, recommend insurance products, and close sales while delivering exceptional customer experiences. We provide paid training, licensing support, and coaching to help...
Afni
Tucson, AZ1 day ago - As an Insurance Specialist at Afni, you will support customers of leading insurance providers by handling inbound calls and digital inquiries about coverage, claims, and billing. You’ll research and resolve issues, explain policy details in clear terms, and update account...Full time
Afni
Tucson, AZ4 days ago - As an Insurance Consultant at Afni, you’ll provide customer-focused insurance support within our Customer Service & Support team. You’ll handle inbound calls and digital inquiries, explain coverage options, assist with billing and policy changes, and guide customers through...
Afni
Tucson, AZ4 days ago - ...Job Description Job Description Job Description The Customer Service Representative – Collections (CSR) works cooperatively with borrowers to... ...service while adhering to quality expectations for inbound and outbound customer interactions. Qualification Requirements...Work at office
Bass & Associates P.C.
Tucson, AZ3 days ago - ...property and casualty - commercial lines) - 3+ years of Customer service experience (preferably in a call center... ...by ensuring the timely and accurate entry of all inbound leads. As a Customer Service Representative, your role involves handling inbound calls, directly...Remote work
Insight Global
Tucson, AZ4 days ago $17 per hour
Customer Service Representative - Collections About the Organization Bass & Associates, P.C. offers talented and motivated people the opportunity... ...customer service while adhering to quality expectations for inbound and outbound customer interactions. Qualification...Full timeTemporary workPart timeWork at officeLocal areaAfternoon shiftEarly shift- A leading customer service firm is seeking experienced agents for a winter project starting late November. Candidates should have at least 6 months of formal telephone experience, excellent communication skills, and the ability to work independently. The role involves...Remote job
- Afni, Inc., a leader in customer engagement services, is seeking a dedicated Call Center Representative to enhance client satisfaction and contribute to our dynamic telecommunications team. This role requires excellent communication skills, a passion for helping others,...
Afni
Tucson, AZ1 day ago - ...Senior Process Associate, Call Center Representative At Genpact, we don’t just adapt to... ...Genpact (NYSE: G) is an advanced technology services and solutions company that delivers... ...added advantage) • Contact Center and Customer Service Experience • Microsoft Office...Work at officeFlexible hours
Genpact
Tucson, AZ1 day ago - ...Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and... ...and income. Daily responsibilities include: Inbound and outbound calling to schedule new...Weekly payFull timeLocal areaRemote workWork from home
Zuzick & Associates
Tucson, AZ4 days ago - Lincare - - Responsibilities: Communicate with customers via inbound and outbound calls; Assess customer needs for products/services; Document calls in records and enter orders; Verify and update demographic information; Educate customers on products/services
Lincare
Tucson, AZ3 days ago $19 - $22 per hour
...Customer Service Representative Max Auto Glass is the auto glass division of the Sun Auto Tire and Car Care Center's family of automotive brands. We have been in business for over 10 years in Tucson and have recently expanded to Phoenix. We are a full service and fully...Bi-weekly payWork at officeLocal areaImmediate startMax Auto Glass
Tucson, AZ3 days ago- ...uniforms Profit sharing Insurance Sales & Service Representative Join a High-Performing State Farm Agency Are you outgoing, customer-focused, and motivated by growth? Do you... ...through insurance products. Handle both inbound and outbound customer conversations. Follow...Flexible hours
$45k - $75k
...& development Vision insurance Role Description As a Customer Sales & Service Representative with Andy Manchanda - State Farm Agent, you will generate... ...needs through insurance products. Handle both inbound and outbound customer conversations. Follow up with prospects...For contractorsRelocation package$18.25 per hour
Your Opportunity: Customer Service Representative TitleMax Tucson, AZ As a Customer Service Representative (CSR), you’ll help people in your community access the financial solutions they need—right when they need it the most. You’ll play a pivotal role in our...Hourly payFull timeTemporary workWork at officeLocal areaCommunity Choice Financial Family of Brands
Tucson, AZ17 hours ago$17 per hour
...wireless sales, so you will be handling mainly inbound calls from people looking to purchase wireless devices and services for businesses. You can also expect stability,... ...This Team? You will deliver world-class customer service to inbound callers as well as utilize...Hourly payStart working todayWork at officeAfni
Tucson, AZ4 days ago$100k
...building teams, developing people, and helping customers find solutions that fit their needs. Staying... ...individuals to join our team as Business Development Representatives. This is an in-person role , you’ll work warm inbound leads, outbound opportunities, and current...Local areaRelocation packageFlexible hoursAndy Manchanda - State Farm Agent
Tucson, AZ21 days ago- ...Tucson, Arizona 85705 Shift Availability Evenings (Weekdays + Weekend Availability Required) Time Type Part time Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in...Weekly payFull timeTemporary workPart timeLocal areaFlexible hoursShift workWeekend workAfternoon shiftWeekday work
- .... Plan. Evergreen Cemetery is looking for a Call Center Service Agent to join our team in Tucson AZ where we offer a passionate... ...calls and route them to the correct department Handle customer inquiries complaints and issues Provide pricing to client families...Part time
Northstar Memorial Group
Tucson, AZ7 days ago - ...we’ll guide you through the process if you’re new). Meet with clients virtually or in-person to assess their needs. Present customized life insurance solutions. Close sales, celebrate wins, and build long-term client relationships. What You Need Strong...Immediate startRemote workFlexible hours
Flyer Life Group
Tucson, AZ17 hours ago - ...Description Staff Experts, LLC is a highly specialized full-service Staffing & Recruiting Firm. We specialize in staffing in... .... Staff Experts, LLC is currently seeking to fill Customer Service Representative positions. If you are interested, please email us your...Work at officeShift workNight shiftRotating shiftDay shift
Staff Experts LLC
Tucson, AZa month ago - ...QUALIFICATIONS: Applicants must have a high school diploma/equivalent, a current driver’s license and a minimum of three years customer service experience. Must have the ability to make presentations, good writing skills and be computer literate. Must be able to work...Monday to FridayShift workWeekend work2 days per week
Sun Tran
Tucson, AZa month ago - ...: Tucson, Arizona Work Mode: Onsite Position Description: ~ Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. ~? Provide a service...Contract workWork at office
Texcelvision
Tucson, AZ1 day ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Inbound Customer Service Representative. Be the first to apply!
Related searches
- hospital customer service representative Tucson, AZ
- medical customer service representative Tucson, AZ
- customer service rep remote Tucson, AZ
- customer service representative night shift Tucson, AZ
- customer service officer Tucson, AZ
- benefit customer service representative Tucson, AZ
- customer service consultant Tucson, AZ
- customer service representative (remote from home) Tucson, AZ
- customer service operator Tucson, AZ
- bilingual customer support specialist Tucson, AZ