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ServiceNow Developer

Edgewater Federal Solutions

Servicenow DeveloperEdgewater Federal Solutions is seeking a ServiceNow Developer to support a major national laboratory.ResponsibilitiesDesign, develop, test, and deploy custom applications and integrations on the ServiceNow platform.Implement and support multiple ServiceNow modules, including but not limited to Incident Management, Change Management, Asset Management, CMDB, Service Catalog, and Knowledge Management.Collaborate with business analysts, stakeholders, and end-users to gather requirements and translate them into technical solutions.Maintain and enhance existing ServiceNow applications to improve functionality and user experience.Troubleshoot and resolve issues related to ServiceNow applications and workflows.Develop and maintain technical documentation, including design specifications, user guides, and support proceduresEnsure compliance with security policies and best practices in application development.Provide training and support to end-users and other IT staff as needed.Stay current with ServiceNow platform updates, new features, and industry best practices.QualificationsBS in relevant discipline plus minimum 5 years or more years of directly related experience that demonstrates the knowledge, skills, and ability to perform the duties of the job.Candidate must be able to obtain and maintain a DOE Q ClearanceUS Citizenship is requiredCandidate can work remotely but must be willing to travel onsite as neededRequirements:Experience with Service Platform ConfigurationProven experience implementing and supporting multiple ServiceNow modulesStrong proficiency in JavaScript, HTML, CSS, and ServiceNow scripting (Business Rules, Client Scripts, UI Policies, Script Includes).Experience with ServiceNow integration techniques such as REST, SOAP, and MID Server.Familiarity with ITIL processes and how they relate to ServiceNow modules.Excellent problem-solving skills and attention to detail.Strong communication and interpersonal skills, with the ability to work effectively in a team environment.ServiceNow certifications (e.g., Certified System Administrator, Certified Application Developer) are a plus.

Vacancy posted 4 days ago
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