Member Services Associate II

Member Services Associate II

Salary Range $20.20 - $22.30 Hourly Position Type Part Time Category Hospitality - Hotel

Description

Villa Sport offers exciting and fulfilling career opportunities for those who thrive in a fast-paced, energizing environment. Our portfolio includes clubs across multiple states, including California, Texas, Colorado, Idaho, and Oregon. Our resort-style clubs are more than just gyms; they are communities where fitness, family, and fun come together. We are on a mission to create energizing environments where you can thrive and grow with us.

If you're a high-performing, outgoing, service-oriented superstar looking for a chance to make a difference, you've found your home. At Villa Sport, we offer a fantastic work environment, competitive wages, and a 401(k) plan with a company match of up to 4% of your compensation. Ready to join a team that's going places? Your journey starts here!

POSITION SUMMARY:

The purpose of this position is to provide Club operational oversight during daily club opening and closing hours.

COMPENSATION AND BENEFITS INCLUDE:

• $20.20 - $22.30 per hour, based on relevant experience to the role.
• 401K with dollar for dollar match up to 4%.
• Complimentary club membership.
• Discounts on club products and services.

QUALIFICATIONS:

• Member Services Staff consistently exhibit exceptional member service and ability to utilize current procedures.
• Excellent phone skills; ability to handle intermittent heavy phones.
• Efficient, well-organized, able to handle a variety of duties simultaneously.
• Strong background in problem solving, selling and quality service skills.
• Previous customer service experience.
• Experience leading a shift or being a MOD preferred.
• Excellent written and verbal communication skills with the ability to communicate in a friendly, professional manner under pressure.
• Ability to work in a multi-faceted organization.
• Professional image through dress, posture and poise.
• Assertive with outgoing personality.
• High School Diploma or equivalent skills gained through experience.
• Minimum age 18.