IT Support Technician
WinChoice
Job Description
Job Description
Description:
WinChoice is seeking a dedicated Mid-Level IT Support Technician to serve as the frontline resource for technical assistance across the organization. This role is vital in ensuring smooth technology operations, supporting users, and contributing to ongoing IT improvements. The ideal candidate will combine technical expertise with excellent customer service skills to resolve issues efficiently and effectively.
Key Responsibilities- Provide frontline technical support for hardware, software, and user-related technology issues across the organization
- Respond to and triage incoming IT support tickets, diagnosing and resolving common hardware and software problems
- Assist employees, field representatives, and technicians with technical questions and troubleshooting needs
- Perform basic user administration tasks on supported platforms such as Microsoft 365 and Microsoft Entra
- Collaborate with the IT team on system maintenance, project implementation, and technology initiatives
- Document support issues, resolutions, and procedures to ensure knowledge sharing and continuous improvement
- Support the IT department in other technical duties and special projects as assigned
Required Qualifications
- Intermediate knowledge of computer troubleshooting and technical support principles
- Proficiency with both Windows and Apple hardware and software environments
- Strong problem-solving and troubleshooting skills
- Excellent communication skills, capable of explaining technical issues to non-technical users
- Customer service-oriented attitude with the ability to prioritize multiple support requests
- Ability to work independently and escalate issues appropriately
Preferred Qualifications
- Previous experience in help desk or technical customer support roles
- CompTIA A+ certification or equivalent technical certification
- Experience with Microsoft 365 and Microsoft Entra platforms
- Basic networking troubleshooting skills
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the IT Support Technician in Mountain Pine, AR vacancy
$75k - $95k
...requirements throughout the software development lifecycle • Supporting backlog refinement and sprint planning • Working closely with... ...benefits. Apply If you’re a Senior Business Analyst, Senior IT Business Analyst, Technical Business Analyst or BA/QA...SuggestedPermanent employmentRelocationYourCode
Mountain Pine, AR14 days ago- ...collaboration. This position drives discovery, ensures high-quality deliverables, and mentors junior analysts to support strategic initiatives within the IT department. Key Responsibilities Own and manage the requirements relationship with business stakeholders...Suggested
WinChoice
Mountain Pine, AR14 days ago - ...Average Tech Job Are you a hands‑on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks – one day you might...SuggestedHourly payFor contractorsImmediate startFlexible hours
Hardy Industries Inc
Hot Springs, AR3 days ago - DutiesHelpConducts complex data analysis to evaluate program effectiveness, inform policy decision, and assess the impact of legislation or regulations.Oversees contract and project performance by monitoring progress, evaluating contractor achievement of goals, and assessing...SuggestedContract workFor contractors
U.S. Department of State
Hot Springs National Park, AR3 days ago - ...Job Description Job Description Description: WinChoice is seeking a motivated Mid-Level IT Sales Administrator to support our sales and field teams by managing user accounts, equipment, and technical support. This role is vital in ensuring our teams have seamless...SuggestedWork at office
WinChoice
Mountain Pine, AR1 day ago - ...Job Description Job Description Recovery Support Specialist About Adult & Teen Challenge of Arkansas Adult & Teen Challenge of Arkansas is a faith-based organization dedicated to helping men and women overcome addition through Christ-centered programs. Our mission...Full timeImmediate start3 days per week
Adult & Teen Challenge AR
Hot Springs Village, AR1 day ago $16.75 per hour
Job Description Job Description ATTENTION ALL NIGHT OWLS!! GPS is excited to announce an employment opportunity for professionals with clerical experience to join our team and work with our esteemed client in Hot Springs, AR . What’s In It For You? ~$16....Work at officeSleeping nightsMonday to FridayShift workNight shiftAfternoon shiftGallman Personnel Services, Inc.
Hot Springs, AR4 days ago- ...Dreambound to find a Electrocardiogram program that will prepare you for this high-demand, entry-level role. What does an ECG / EKG Technician do? An ECG / EKG technician conducts diagnostic tests to measure and record the electrical activity of the heart, helping...Flexible hours
Dreambound
Mountain Pine, AR20 hours ago $47.5k - $94.2k
...CGI Federal is seeking an experienced System Administrator to support our Passport Bookprint Center. The ideal candidate should possess... ...minimum of three (3) years of experience supporting and maintaining IT products, services, and solutions •A minimum of three (3)...Contract workWork at officeLocal areaHot Springs, ARmore than 2 months ago$17 per hour
...home entertainment and security products. As a Southern Star technician, you will be more than a service provider; you will be a technology... ...Training: Comprehensive training to ensure your success. Support: Continuous support to help you achieve your career goals....Base plus commissionHourly payDaily paid2 days per weekSouthern Star
Hot Springs, AR3 days ago- DutiesHelpConducts geospatial studies and analysis of passport facilities to ensure optimal geographic coverage of passport services to the U.S. population.Provides expert consultant and advisory services to PPT management on complex and sensitive issues regarding the ...
U.S. Department of State
Hot Springs National Park, AR2 days ago - Key Responsibilities: Respond to roadside and on-site service calls using a fully equipped service truck. Mount, dismount, balance, and repair all types of tires, including passenger, light truck, commercial truck, and industrial. Diagnose and repair tire-related...
Southern Tire Mart
Hot Springs National Park, AR1 day ago - ...opportunity for a driven, self-motivated sales professional who wants the freedom of running their own business while having the support, training, products, and systems of an established company behind them. Requirements: What We're Looking For The ideal candidate...For contractorsImmediate start
WinChoice
Mountain Pine, ARa month ago - ...fashion, you'll love building your career at DICK'S. It's more than a job — it's a chance to be part of a team where you're welcomed, supported, and empowered from day one. In our stores, you'll make a real difference by delivering exceptional experiences to athletes of all...
DICK'S SPORTING GOODS INC
Hot Springs National Park, AR20 hours ago - ...EquipmentShare is Hiring a Heavy Equipment Field Technician (Mechanic) At EquipmentShare, we're... ...through innovative technology, real-time support, and a team that truly cares. We're... ...platform doesn't just run our business - it also makes your job easier, safer, and...16 hoursFull timeFor contractorsMonday to FridayNight shift
EquipmentShare
Hot Springs National Park, AR2 days ago - ...Specialist Join our team and live the Ollie-tude! (Ollie's Core Values) BE A TEAM PLAYER - Associates are expected to be supportive and work together. BE CARING - How do I treat others with courtesy, dignity, and respect? BE VALUE OBSESSED - Live the "...Part timeWeekend workAfternoon shift
Ollie's Bargain Outlet, Inc.
Hot Springs National Park, AR3 days ago - Delivery DriverDeliver parts and/or products to O'Reilly stores and DC in a safe and efficient manner.Essential Job Functions:Drive company vehicle to deliver parts and products to stores and/or distribution center. Must have legal required state driver's license and meet...Local areaImmediate startFlexible hours
O'Reilly Auto Parts
Hot Springs National Park, AR1 day ago - ...| Home DepotThe Asset Protection Specialist is primarily responsible for preventing financial loss caused by theft and fraud and supporting safety and environmental program compliance in their assigned store/multiple stores. They utilize tools to minimize loss to the Company...
Home Depot
Hot Springs National Park, AR20 hours ago - Delivery SpecialistThe Delivery Specialist will maintain and operate store vehicles to deliver parts and/or products to professional customers in a safe and efficient manner. This position will also collect money on C.O.D. deliveries and pick up customer returns.Essential...Local areaImmediate startFlexible hours
O'Reilly Auto Parts
Hot Springs National Park, AR1 day ago $67k - $70k
...veterans, and their families across Canada and the United States. You will be provided with leads, training, technology, and ongoing support. Your role is to connect with prospective clients, understand their needs, and help them select benefit programs designed to...Remote jobWork at officeWork from homeHMG Careers
Hot Springs, AR3 days ago$77.2k - $96.5k
...Qualifications: ~ Bachelor’s degree in business, Accounting, MIS, Finance, or related field ~3+ years supporting or implementing Oracle EBS R12 and/or Oracle Cloud Financials ~ Hands-on experience with Order-to-Cash (O2C) and/or Procure-to-Pay (P2P) processes...Full timeShift workWorld Wide Technology
Hot Springs, AR1 day ago$30 per hour
...on-the-job training and professional development in fields such as information technology, technical/systems consulting, technical support, facilities, finance, human resources, logistics, marketing, sales or developmental training in sales or for customer support (as available...Hourly payTemporary workWork experience placementInternshipWorldwideFlexible hoursOracle
Hot Springs, AR2 days ago- ...Support Associate Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality. Position Objective: The Support Associate is responsible for supporting a customer and product-focused sales culture where our...Local areaFlexible hoursShift workNight shift
- Delivery SpecialistAt Bestway our Delivery Specialists play a pivotal role in our vision to enhance the customers rent to own experience. We expect our Delivery Specialists to be customer centric individuals that not only deliver products but also deliver an exceptional...Full time
BestWay Rent To Own
Hot Springs National Park, AR20 hours ago - ...Support Associate With approximately 1,300 boutiques and outlets throughout the U.S., as well as an online presence for each of our brands, it takes sophisticated technology, resources and infrastructure to ensure the continued success of our businesses. From finance...Local areaFlexible hoursShift workNight shift
- Job Opportunity Looking for motivated people who want a remote career with upside not another dead-end job. This seat works warm leads. You talk with people who already requested help on financial-protection options. You are trained, coached, and measured on activity...Remote job
- "See Yourself Here" Webinar Series Are you interested in KKR? Would you like to learn more about our businesses and career paths? We'd like to invite you to register for our "See Yourself Here" virtual webinar series, which is a 7-part interactive series that'll provide...Remote jobSummer work
KKR
Hot Springs, AR3 days ago - Event Specialist (Product Demonstration)CROSSMARK is a leading sales and marketing services company founded in 1908, and for over 100 years we have been working with retailers and manufacturers to increase product sales by employing more than 30,000 associates throughout...Weekly pay
CROSSMARK
Hot Springs National Park, AR4 days ago $144.5k - $175.1k
...logistics. Maintains a high level of working expertise on emerging data for approved indications. Engages real-time medical support through Medical on Call to reactively answer unsolicited questions and complex technical inquiries. Cross-Functional Collaboration...Hourly payFull timeTemporary workPart timeFor contractorsSummer workPrivate practiceWork at officeRemote workFlexible hours$17 - $25 per hour
...Maintains the checkout area. Resolves member issues and concerns. Promotes Sam's Club products and services. Provides guidance and support to members regarding self-service technology. Processes member purchases. Assists with payments, returns, refunds, and exchanges according...Hourly payMinimum wageFull timeTemporary workPart timeWork at officeShift work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to IT Support Technician. Be the first to apply!
