Business Analyst 2

Business Analyst 2

Are you motivated by the opportunity to support the technology behind essential driver and vehicle services within the Commonwealth? The Pennsylvania Department of Transportation (PennDOT) is excited to welcome a detail oriented Business Analyst 2 to oversee system enhancements, analyze data, and help solve issues that impact public services across the state. Here, your analytical skills and ability to collaborate will help strengthen vital services that are relied on every day. Apply today to join a team where your ideas, problem solving skills, and dedication make a real difference!

This position supports major technology systems and business processes that help deliver driver and vehicle services across Pennsylvania. Your role will be focused on reviewing system needs, gathering useful information, and helping teams keep applications running efficiently. As a Business Analyst 2, you will perform the following duties:

• System Analysis: Review application needs, gather requirements, and support updates to technology systems
• Problem Solving: Investigate issues, identify solutions, and help ensure applications continue to run properly
• Testing Support: Create test plans, review results, and help verify that system changes work as expected
• Team Coordination: Work with information technology (IT) teams, business users, vendors, and partners to support application improvements
• Documentation Work: Write clear procedures, track defects, and document updates to systems and processes
• Supervisory Tasks: Assign tasks, guide lower level analysts, and review work for accuracy

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch.
• Telework: You may have the opportunity to work from home (telework) part-time. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.