Lead Banquet Setup up/Houseperson

Lead Banquet Setup/Houseperson

Division: Westin La Paloma Resort and Spa

Description: The Lead Banquet Setup/Houseperson supports the successful execution of meetings, events, and meal functions by leading banquet setup, maintaining event spaces, and ensuring all areas are clean, organized, and properly prepared. This role serves as a key point of support for the Banquet team, coordinating setup needs, responding to guest and event requirements, and helping create a seamless and professional experience for every function.

HOW YOU'LL SHAPE THE EXPERIENCE & FUTURE

Lead and coordinate banquet setup and breakdown for meetings, conferences, weddings, meal functions, and other events.

Set tables, chairs, linens, staging, dance floors, buffet areas, bars, and other event equipment according to event orders and specifications.

Review daily event requirements and ensure rooms are properly prepared prior to guest arrival.

Lead and provide direction to banquet housepersons and setup team members during assigned functions.

Maintain a clean, organized, and professional appearance throughout banquet spaces, pre-function areas, and service areas.

Monitor event spaces throughout functions and promptly address setup, cleanliness, or equipment needs.

Assist with moving, lifting, and arranging tables, chairs, equipment, and other banquet supplies safely and efficiently.

Communicate event changes, special requests, and operational needs to the Banquet Manager or appropriate leadership.

Support banquet servers and other team members with room resets, replenishment, and other event-related needs.

Ensure all banquet equipment and supplies are returned to their designated storage areas following events.

Follow all safety, sanitation, and property standards while handling equipment and maintaining event spaces.

Provide professional and courteous service to guests, clients, and fellow team members.

Contribute to an efficient, collaborative, and service-focused banquet operation.

Other duties as assigned.

KEY STRENGTHS FOR SUCCESS

Strong leadership and ability to provide clear direction to team members.

Excellent attention to detail and pride in presentation.

Dependable, punctual, and able to manage multiple priorities in a fast-paced environment.

Strong communication and teamwork skills.

Ability to anticipate event needs and respond quickly to changing requirements.

Commitment to maintaining a clean, safe, and organized work environment.

Professional, positive, and guest-focused approach.

Ability to work effectively under time constraints and meet event setup deadlines.

Physical ability to frequently stand, walk, bend, push, pull, and lift banquet equipment and furniture.

PROFESSIONAL EXPERIENCE

Previous experience in banquet operations, hotel events, catering, hospitality, or a related service environment is preferred.

Previous experience leading or directing a setup, banquet, or housekeeping team is a plus.

Experience with meeting, conference, wedding, or special event setups is preferred.

Candidates with strong hospitality experience, leadership skills, and a willingness to learn are encouraged to apply.

ACADEMIC BACKGROUND

High school diploma or equivalent preferred.

Additional hospitality, event management, or related training is a plus.

Benefits: Medical, dental, and vision (HSA available), company-paid disability & life insurance, Employee Assistance Program, supplemental benefits, 401(k) with match, employee discounts, paid vacation & sick time.

Position Requirements: Successful completion of a background check is required prior to employment.

Category: Banquets

Location: Westin La Paloma Resort and Spa

Full-Time/Part-Time: Full-Time

EOE Statement: HM Alpha Hotels & Resorts is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. We are committed to providing an environment of mutual respect, the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex (including pregnancy and gender identity), national origin, age (40 or older) disability, genetic information, family or parental status, military service, or any other status protected by the laws or regulations in the locations where we operate. HM Alpha Hotels & Resorts will not tolerate discrimination or harassment based on any of these characteristics.

Number of Openings: 1

Req Number: BAN-26-00075