Salesforce Project Manager

Full-time The Project Manager operates at the center of Edge Operations, serving as the primary intake point for emergent issues, strategic opportunities, and cross-functional project work. This role leads both emergent and enduring projects that drive operational efficiency, automation, AI integration, and tooling innovation across the organization. The Project Manager brings together multi-disciplinary teams to rapidly iterate on solutionswhether addressing known problems, conducting root-cause analysis, or managing crises in real time. This individual is a proactive change agent who filters through competing priorities to focus the organization on the highest-impact work. Scope & Impact Operates at the organizational nexus where issues, opportunities, and crises are identified, triaged, and assigned Leads projects of varying complexityfrom rapid-response crisis work to long-term strategic initiatives Drives measurable efficiency gains through automation, AI integration, and process optimization Influences cross-functional teams and external stakeholders without direct authority Applies data-driven insights to inform decisions, shape priorities, and demonstrate impact Works with minimal direction; exercises independent judgment on ambiguous and high-stakes issues Lead emergent and enduring projects end-to-endfrom intake and scoping through execution, delivery, and retrospective Serve as the organizational intake point: receive, assess, prioritize, and route issues and opportunities to the appropriate teams Drive rapid iteration cycles, bringing together cross-functional teams to solve problems quickly and effectively Own the full project lifecycle including planning, execution, risk management, stakeholder communication, and closeout Balance a diverse portfolio of concurrent projects across multiple domains and disciplines Operational Excellence & Change Management Identify and execute on opportunities to improve processes, eliminate waste, and increase operational velocity Champion and drive adoption of automation, AI-powered solutions, and tooling enhancements across the organization Effect meaningful organizational change by building consensus, influencing stakeholders, and delivering results Develop and maintain standard operating procedures, playbooks, and documentation that scale with the team Crisis Response & Root Cause Analysis Lead cross-functional response efforts during operational crises, ensuring rapid triage, coordination, and resolution Conduct thorough root-cause analysis and drive corrective actions to prevent recurrence Maintain composure and clarity under pressure, guiding teams through ambiguity to resolution Stakeholder Engagement & Communication Partner effectively with internal teams and external stakeholders (vendors, partners, cross-org collaborators) Communicate complex information clearly and conciselyboth verbally and in writingto audiences ranging from individual contributors to senior leadership Provide regular, structured status updates, executive summaries, and impact reports Facilitate cross-functional meetings, workshops, and working sessions that drive decisions and outcomes Data Analytics & Insight-Driven Decision Making Leverage data analytics to identify trends, measure impact, and surface actionable insights Build and maintain dashboards, KPIs, and metrics frameworks to track project health and organizational performance Translate data into compelling narratives that influence priorities, resource allocation, and strategy Tooling, AI & Automation Maintain deep familiarity with Client internal tools, systems, and platforms. Evaluate, pilot, and scale AI-powered tools and automation to reduce toil and improve outcomes Stay current on emerging technologies and proactively identify opportunities for integration Required Qualifications Bachelor's degree (B.S./B.A.) or equivalent combination of education and experience 58 years of program management, project management, or operational leadership experience Demonstrated ability to lead cross-functional projects in fast-paced, ambiguous environments Strong proficiency with project management tools and methodologies (Agile, Scrum, Waterfall, or hybrid) Exceptional written and verbal communication skills; able to articulate complex ideas clearly to diverse audiences Proven ability to prioritize effectivelyfiltering signal from noise to focus on the most impactful work Deep comfort with data analytics: able to query, interpret, and act on data to drive decisions Track record of driving automation, process improvement, or AI integration initiatives Self-starter who is proactive, organized, and disciplined in managing competing priorities Demonstrated flexibility and adaptability in response to shifting conditions, environments, and organizational needs Strong interpersonal skills; builds trust and collaborates effectively across teams and with external partners Ability to effect change in complex organizations through influence, not just authority Preferred Qualifications Familiarity with network infrastructure, data center operations, or edge computing environments PMP, PgMP, CSM, or equivalent project/program management certifications Experience with AI/ML tools, prompt engineering, or automation frameworks Change management certification or equivalent experience (e.g., Prosci, ADKAR) Background in multi-disciplinary environments (engineering, operations, vendor management, finance) Physical Demand & Work Environment Must have the ability to perform office-related tasks which may include prolonged sitting or standing Must have the ability to move from place to place within an office environment Must be able to use a computer Must have the ability to communicate effectively Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers Salary Range Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit. Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors. Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including: Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only Dental provided through UHC Nationwide Vision provided by UHC Pre-Tax Account for Commuter Benefit/Parking & Transit (location‑specific) Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera Corporate Wellness Program provided by Goomi Group Employee Assistance Program Wellness Days 401k Plan Basic and Supplemental Life Insurance Short Term & Long Term Disability Critical Illness, Critical Hospital, and Voluntary Accident Insurance Paid Time Off (accrued and prorated, maximum of 120 hours annually) Paid Holidays Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law #J-18808-Ljbffr ClifyX