Senior Product Manager

Role Description

As a Senior Product Manager, Provider UM you will lead the development and commercialization of provider solutions that transform case management workflows to enhance clinical decision-making and improve operational efficiency. This role is critical to defining the vision, strategy, and roadmap for key AI-powered products within our portfolio. The ideal candidate brings a blend of strategic thinking, technical expertise, AI fluency, and market-driven insights to shape innovative and scalable technology solutions.

• Define and execute product strategy and roadmaps aligned with company goals and customer needs
• Lead cross-functional teams (engineering, UX, clinical, marketing) through the product lifecycle, managing execution of features through Product Owners
• Conduct market research, user interviews, and competitive analysis to inform product decisions
• Track and report on product performance using data to drive continuous improvement
• Lead GTM strategy, including defining offerings, packaging, and pricing models to accelerate growth
• Size the market opportunity for new offerings, develop monetization plans, and evaluate financial impact
• Work across marketing, sales, and partner teams to build insight into emerging market segments
• Build clear business cases and market entry frameworks to justify product investment decisions
• Contribute to product client proposals
• Partner directly with clients and strategic accounts to develop solutions, gather feedback, and validate product-market fit
• Act as the voice of the customer throughout the product lifecycle—advocating for usability, value realization, and satisfaction
• Lead client-facing presentations and product briefings to drive adoption and engagement
• Collaborate with Customer Success and Account Management to identify upsell and cross-sell opportunities

Qualifications

• 4+ years of experience in product management and 10+ years of professional experience, preferably in healthcare technology or health information services
• Proven ability to define and deliver high-impact products in an agile environment
• Experience working with finance and strategy teams on investment cases and revenue models
• Customer-focused mindset with strong analytical and problem-solving skills and decision-making skills
• Strong business skills associated with the range of go-to-market activities of product management and/or product marketing
• Proven track record of launching B2B or enterprise products from concept to commercialization
• Excellent communication, storytelling, and stakeholder management skills
• Strong understanding of utilization management workflows, medical necessity criteria, health system operations, and clinical decision making
• AI Fluency: proven ability to leverage AI tools to augment product workflows, working knowledge of AI architectures (LLMs, RAG, agents), and demonstrated ability to translate technical AI capabilities into customer value

Preferred Qualifications

• Familiarity with healthcare workflows, EMRs, or clinical content platforms is highly desirable
• Strong customer focus and ability to translate insights into actionable features
• Enthusiasm for continuous improvement, learning, and innovation in healthcare technology

Pay Range

$150,000 - 210,000

Other Compensation

Bonus Eligible

Travel Expectations

25% (roughly ~6x a year outside of travel to Seattle HQ)

Benefits

• Remote work
• Medical, dental, vision, life, and disability insurance
• 401K retirement plan; flexible spending and health savings account
• 15 days of paid time off + additional front-loaded personal days
• 14 company-recognized holidays + paid volunteer days
• Up to 8 weeks of paid parental leave + 10 weeks of paid bonding leave
• LGBTQ+ Health Services
• Pet insurance
• Check out more of our benefits here