Child Protective Services Case Aide (Social Service Assistant)

Initial Posting Date: 07/01/2026 Application Deadline: 07/15/2026 Agency: Department of Human Services Salary Range: $4,124 - $5,714 Position Type: Employee Position Title: Child Protective Services Case Aide (Social Service Assistant) Job Description: The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community. Opportunity Awaits! Picture yourself contributing to a mission-driven team that stands beside children and families every day. This role offers diverse tasks, meaningful connections, and the chance to support caseworkers in work that truly changes lives. If meaningful, dynamic work excites you, this Case Aide opportunity may be a great match. As a Child Protective Services Case Aide (Social Service Assistant), you will join our Child Welfare team in the La Grande office. La Grande is in rural Eastern Oregon. Summary of Duties As an employee working within the Child Welfare Program, you will have an opportunity to make a meaningful difference in the lives of Oregon’s most vulnerable children and families. As a Child Protective Services Case Aide, you will: Provide administrative support to caseworkers by assisting administrative tasks like case notes, documentation, and coordination of appointments and forms for families. Gather and enter information from collateral contacts into the agency’s electronic system. Support caseworkers with home visits, client contacts, and transportation of clients, medications, and ensure children in care meet medical and mental health assessment timelines. Transport children or parents to and from family time. Communicate with community partners to coordinate resources and support for children and families, maintaining a resource spreadsheet by neighborhood or school district. Contact any case participant or community partner to obtain information on behalf of caseworker for the purpose of placement planning. Attend case-related meetings, staffing, and conferences to support casework activities. Assist with community and home visits with children and families. On occasion, provide testimony in court regarding visitation observations, experiences, and other applicable information. Interested in learning more? Here are some testimonials from current ODHS Workers. Minimum Qualifications A valid driver’s license and acceptable driving record are required for this position One year of experience working in a human services or behavioral health setting; OR An associate degree in any field; OR An equivalent combination of education and experience. Essential Attributes We are looking for candidates with: Experience conducting work that requires attention to detail, particularly when creating or reviewing documents. Demonstrated communication skills, including the ability to engage with a variety of people, the ability to de-escalate tense situations, and the ability to be assertive when necessary. Experience working successfully both with a team and independently, while managing your time efficiently. The ability to write clearly, concisely, and thoroughly with minimal spelling or grammar issues. The demonstrated ability to work well with people from a wide variety of backgrounds and showcase intercultural competency. Working Conditions Your work will be conducted in offices, participant's homes, and other community sites. Employee will work a professional work week Monday-Friday but will need to be flexible; hours of work may fluctuate based on service needs. Occasional, compensated overtime may be required, including evening and weekend work. Some travel may be in hazardous weather conditions. You may interact with a wide range of people including some who have experienced trauma and may exhibit challenges in controlling their emotions. You may encounter stressful situations that will require quick decision-making skills. Activities include traversing stairs, moving on uneven terrain, and helping children (weighing up to 40 pounds) in and out of car seats. Attention all candidates! Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history. Please make sure your application materials, resume and job history, are clearly outlined as this information will be used to determine your starting salary range. Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application. The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an educational institution during the application process. The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification. Background Checks and Requirements If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information. The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States. Finalists must be cleared by the FBI Criminal Justice Information Services (CJIS) through a fingerprint-based criminal records check. Benefits ODHS Employee Resource Group communities that promote shared learning. Cost of Living Adjustments. Annual salary increases (until you reach the top of the listed salary range). Amazing benefits package. Possible eligibility for the Public Service Loan Forgiveness Program. Employment Preference Veterans’ and Oregon National Guard preference: Eligible Veterans and Oregon National Guard servicemembers (current and former) who meet the qualifications of the position will be awarded candidate preference. For more information, please visit Veterans Resources. General Information This is a permanent, full-time position and is represented by the Service Employees International Union (SEIU). The salary range listed is the non-PERS monthly salary range. If you are already a participating PERS member or once you become PERS eligible, the salary range will increase by 6.95%. This recruitment may be used to fill future vacancies in the same classification. Contact Information We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), application questions or job-specific questions. The recruiter for this position is Yvette Medford. Please include the REQ# when corresponding. Email: View email address on click.appcast.io Phone (call or text): View phone number on click.appcast.io Come for a job. | Stay for a career. | Make a difference... for a lifetime! Oregon state government is a large organization by nearly any standard. With over 40,000 employees working all over the state, in small communities and large, we are proving that government can be innovative. We work as a team, challenging ourselves to be better, faster and more efficient with taxpayer dollars. After all, when every day we are responsible for caring for the needs of a diverse population and thriving business community, we simply must have the best and brightest workforce. If you take responsibility for your actions, are passionate about helping others succeed, and have a reputation for excellence and honesty, why not make Oregon state government your next career move? Joining our team means you open the door to many possibilities. From entry level to executive, outdoor work to policy setting, we have a role for nearly every calling, expertise and background. If you’re looking at us from across the country (or beyond!), know that Oregon is one of the most beautiful places on earth. Made up of seven diverse regions, Oregon has the ocean, mountains, valleys, high desert, cities, small towns, and almost everything in between. Oregon “flies with her own wings.”