Vendor/Return Compliance Coordinator

Job Description

Job Description

Description:

• Serves as a primary administrative point of contact for assigned vendors, maintaining vendor documentation, ensuring compliance with company and regulatory requirements and supporting the administrative functions necessary to maintain an organized lumberyard. 
• Monitor Vendor Compliance with company receiving, delivery, packaging, labeling, and documentation requirements.
• Communicate discrepancies to vendors, internal purchasing personnel, accounting department.
• Coordinate the complete return process from identification through vendor resolution. 
• Create and maintain return authorizations, return records, and supporting documentation.
• Coordinate with vendors regarding pickup, replacement, repair, disposal, or credit.
• Responsible for managing the complete customer return process, from the initial request through inspection, disposition, documentation, inventory adjustment, and final resolution, while providing day to day leadership and supervision to a team of material handlers...
• Verify customer information, sales orders, invoices, products, quantities, and original purchase information.
• Coordinate inspection of returned materials with appropriate personnel. 
• Escalate complex, disputed, or high value returns to management when appropriate. 
• This position operates in a combination of office, receiving, and lumberyard environments. 

Requirements:

EDUCATIONAL / EXPERIENCE REQUIREMENTS:

• Highschool diploma or GED strongly preferred
• Experience with receiving or inventory management
• Experience with ERP systems 
• Knowledge of lumber, millwork, roofing, siding, windows, doors, hardware, and other building materials
• Experience processing purchase orders
• Experience with transportation or logistics operations

PHYSICAL REQUIREMENTS:

• Ability to lift and carry up to 80 pounds individually or up to 100 pounds with a partner
• Ability to stand and/or walk on hard surfaces for long periods of time