Mission-Critical SaaS Tech Support Engineer
Prepared911
Axon is seeking a Technical Support Engineer (Tier 2+) to support customers and internal teams on the Axon 911 platform. You’ll troubleshoot, diagnose, and resolve complex issues while partnering with Engineering to prioritize fixes and maintain high SLAs. You will monitor performance, contribute to knowledge bases, and own escalation workflows to minimize downtime. This role offers a hybrid on-site schedule with remote Mondays, within a fast-paced, mission-driven team. #J-18808-Ljbffr Prepared911
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$27.22 - $43.56 per hour
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$3,200 per month
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Support Engineer , Amazon Robotics Technical Support At Amazon Robotics, we believe that the road to fundamentally changing how the world... ..., fast-paced, high-impact situations. We provide 24x7 mission-critical support to robotic fulfilment centres around the world. As...Full timeTemporary workSeasonal workFlexible hoursShift work- ...We are seeking a Senior Software Developer/Senior GIS Support Specialist to provide development and Tier 1-3 technical support... ...stability, deploy enhancements, and resolve complex issues across mission-critical GIS applications. Engagement Type: Contract | Hybrid...Hourly payLong term contractContract workLocal areaFlexible hoursWeekend work
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...HANA Public Cloud Finance and Procurement Application Support Engineer. This position plays a critical role in supporting the implementation of the SAP S/4HANA... ...module (MM/P2P) in S/4HANA. Experience with the SaaS model of S/4HANA Public Cloud, including in-app extensibility...Contract workTemporary workWork at officeLocal areaFlexible hours- The Support Engineer I provides technical support primarily by phone or ticketing system, with occasional onsite support as needed. This role... ..., empathy, and a patient-centered mindset. We understand the critical nature of healthcare operations and prioritize our work to...Local areaRemote workShift work
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