SaaS Support Engineer I — Troubleshooting & Customer Care
Neara
Neara is seeking a Technical Support Engineer I to support end users of the Solumina platform. The role emphasizes clear communication, problem solving, and thorough documentation to keep systems running smoothly. You will assist with software installation, patching, and routine maintenance while collaborating with iBASEt staff and clients to drive improvements and customer satisfaction. #J-18808-Ljbffr Neara
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the SaaS Support Engineer I — Troubleshooting & Customer Care in Brooklyn, NY vacancy
- ...Technical Support Engineer I Job type: Full Time · Department: Customer Support · Work type: On-Site United States (Remote)... ...will be supporting end users by troubleshooting our Solumina platform. We value... ...operating systems (experience with SaaS / cloud-based software...SuggestedFull timeRemote work
Neara
Brooklyn, NY14 hours ago - ...technology company seeking a Support Engineer to join its Software... ...as a critical link between customers and engineering, providing... ...modern AI tools to accelerate troubleshooting and documentation. What You... ...a healthcare technology or SaaS environment Why This Role Direct...Suggested
Tim Freeman
Brooklyn, NY14 hours ago $41 - $67 per hour
...Technical Support EngineerCollectors is the leading creator of innovative... ...for a Technical Support Engineer to join the IT Service Desk... ...as the critical link between Customer Care and Core Engineering, transforming... ...) and how they impact SaaS application performance.Advanced...SuggestedHourly payFull timeWork at officeWorldwideFlexible hoursShift workCollectors Universe
Jersey City, NJ3 days ago$82.62k - $129k
...connect with candor and care, seeking out diverse perspectives from our customers, communities and each... ...seeking a Technical Support Engineer (Tier 2+) to support customers... ...maintain a complex SaaS infrastructure while... ...this role, you will troubleshoot and resolve technical...SuggestedWork experience placementRemote work$62k - $73k
United States Middle Customer Service 1d ago $62k - $... ...a position where you support the same users, the same... ...a Technical Support Engineer II (Systems Analyst) who... ..., requires strong troubleshooting, communication, documentation... ..., Azure, Datto BCDR, SaaS Backup, and other...SuggestedWork at officeImmediate startRemote workWork from homeShift work$59k - $74.7k
## Support Engineer - MainframeApplylocations: USA-IL Lisle Warrenville... ...product suites to ensure our customers achieve their desired... ...internal stakeholders (e.g., SaaS Ops, Sustaining Engineering... ...advanced technical knowledge and troubleshooting methodology to assess...Work at officeLocal areaImmediate startWeekend work- Axon is seeking a Technical Support Engineer (Tier 2+) to support customers and internal teams on the Axon 911 platform. You’ll troubleshoot, diagnose, and resolve complex issues while partnering with Engineering to prioritize fixes and maintain high SLAs. You will monitor...Remote work
$177k - $242k
Manager, Solutions Support Engineering - East Come join the organization that... ..., meaning we offer our customers an AI-powered platform that... ...technical support teams in a SaaS environment while serving... ...experience configuring and troubleshooting Kubernetes clusters and virtualized...Remote jobPermanent employmentFull time- Antunes in Carol Stream, IL is seeking a Technical Support Specialist to partner with Team Leaders and assist customers and service agencies. The role delivers phone-based troubleshooting of electro-mechanical equipment, reviews warranty claims, and prepares technical...Work at office
- ...Operations team shepherds our customers’ adoption of AI and... ...very first post-AGI support team.We resolve... ...Technical Success, Product, Engineering and others, to... ...and Slack messages, troubleshooting complex issues and resolving... .... Have expert-level SaaS troubleshooting...Work at officeRelocation packageShift workWeekend workDay shift
- ## Wireless Technical Support EngineerApplylocations: San Juan,... ...designing, developing, analyzing, troubleshooting and debugging systems,... ...knowledge and application of engineering disciplines, methodologies and... ...:**** Triage and Resolve Customer Support Escalations from multiple...Work at officeLocal area2 days per week
- ...configuring, maintaining, supporting, and optimizing systems hardware... ...to internal and external customers; diagnose and troubleshoot desktop-related issues (... ...Work with the Systems Engineer to perform routine system... ...Consistent high level of customer care and responsiveness....Full timeWork at officeRemote workMonday to FridayWeekend work
Donnelly Mechanical Corp
Queens Village, NY16 hours ago $27.22 - $43.56 per hour
...together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.... .... Your Impact The Technical Support Engineer provides 2ndand 3rdlevel... ...ability to research, diagnose, troubleshoot, and resolve issues, and with...Work experience placementWorldwideWeekend work- Path Forward IT in the United States is seeking a Support Engineer I to provide technical assistance by phone or ticketing system, with occasional... ...monitor queues, and uphold SLAs while building rapport with customers. In this role you will document work in the ticketing system...
- As a Technical Support Engineer, your mission is to provide expert technical support for centrifugal... ...and rotating equipment, helping customers and field service personnel quickly... ...field service personnel, providing troubleshooting and support for centrifugal compressors...Work from homeFlexible hours
$70.25k - $103.03k
...systems. These technologies are used by customers to improve operational efficiencies,... ...visit or follow us on social media. Support Engineer The Support Engineer is responsible for... ...applications to ensure optimal mill performance. Troubleshoot process upsets, quality issues, and...- Select how often (in days) to receive an alert: The Technical Support Engineer serves as a primary technical resource for customers and field personnel during equipment installation, startup, troubleshooting, and ongoing customer support activities. This role combines...Work at officeRemote workShift work
- ...Harris; is seeking a Technical Support Engineer who has genuine technical... ..., and resolves complex customer issues at Tier 1 and Tier 2... ...base articles, runbooks, and troubleshooting decision trees - treating documentation... ..., application support, or SaaS support role where you were...Remote jobPermanent employmentLocal areaShift work
- Technical Support Engineer (m/f/d) - Arizona The Technical Support Engineer... ...logistic support between customers, field service engineers... ...methods and procedures. Prepares troubleshooting and repair guides for Best... ...and Summer Camp Free child care for the children of our...Permanent employmentSummer workFlexible hoursNight shift
$113.2k - $237.8k
Job Title: Identity & Access Management Support Engineer (ICAM) Job Category: Information... ...collaborating with diverse teams, and helping customers succeed with critical ICAM services... ...teams as they integrate and troubleshoot REST services Assist end users in resolving...Full timeContract workWork experience placementFlexible hours- ...help employees with technical support, and manage our hardware and... ...You’ll provide outstanding customer service and support to our... ...projects, and grow your skills in engineering. Responsibilities: This job... ...software support and troubleshooting on macOS and Windows OS Use...For contractorsWork at officeRemote workWorldwideShift work
- ...seeking an ICAM Systems/Software Engineer to join our team in Hanover, MD. The role supports enterprise-wide ICAM capabilities... ...system engineering, testing, and customer-facing activities. You will guide development teams, troubleshoot REST services, assist end users,...Flexible hours
- ...our team? We strive to provide the best customer experience in the industry and have... ...What you will be doing: As a Technical Support Engineer, you will be the technical problem-solving... .... Key Responsibilities and Duties Troubleshoot software and hardware issues across...Contract workFor contractorsFor subcontractorWork at officeLocal areaWorldwide
- FusionTek is seeking a Technical Support Engineer II (Systems Analyst) to support multiple client environments with varying tech stacks. You will troubleshoot complex issues, manage Windows/macOS and server systems, and assist with security tasks across networks. The role...Remote work
$88k - $100k
Client Support Engineer (Payments & Financial Infrastructure) Remote (U.S.) | Full-Time Our... ...financial institutions, helping diagnose, troubleshoot, and resolve operational and technical... ...problems, working directly with customers, and improving support processes in fast...Full timeRemote workFlexible hours$65k - $75k
MediSolution is hiring a Technical Support Engineer to provide crucial support for international carrier customers facing complex technical issues. Successful candidates will navigate SQL database queries, engage with AI tools for enhanced problem-solving, and document...Remote work- Support Field Engineer 30-32/hr Remote with travelPosition OverviewThe Support Field Engineer is responsible... ...visual systems. This role involves troubleshooting issues, performing network configurations, and delivering exceptional customer service to enhance client satisfaction...Remote work
$55k - $72k
...Inserso is seeking Network Support Technicians to provide support to our DHS customers worldwide. This... ...assignment groups and applies troubleshooting needed to resolve... ...the architecture and engineering team and COTS products... ...geographic location. Inserso cares about the health and...Full timeTemporary workLocal areaImmediate startRemote workWorldwideNight shiftInserso
Brooklyn, NY3 days ago$22.96 per hour
...We're committed to bringing passion and customer focus to the business. Department: Information... ...software installations, modifications, troubleshooting and problem resolutions of the... ...offer excellent benefits, including health care dental life insurance vacation time sick...Work experience placementJackson County
Brooklyn, NY2 days ago- .... As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple’s products... ...having Apple product or software issues with care and empathy, using all tools and resources provided...Local areaRelocationNight shift
Apple
Elmhurst, NY1 day ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to SaaS Support Engineer I — Troubleshooting & Customer Care. Be the first to apply!
Related searches
- IT developer Brooklyn, NY
- technical support engineer Brooklyn, NY
- remote support engineer Brooklyn, NY
- implementation support engineer Brooklyn, NY
- software technical support engineer Brooklyn, NY
- production support engineer Brooklyn, NY
- IT software developer Brooklyn, NY
- senior support engineer Brooklyn, NY
- software support engineer Brooklyn, NY
- support engineer Brooklyn, NY