Case Manager

A faith-based nonprofit organization in Louisville is seeking a compassionate Case Manager to provide individualized support to individuals experiencing homelessness. This vital role combines advocacy, care coordination, and faith-based service to address housing, mental health, addiction, and other barriers, helping clients work toward stability and long-term independence. Key Responsibilities Client Assessment & Planning Conduct comprehensive assessments of client needs, including housing, health, income, and personal goals. Develop individualized service and housing plans in collaboration with clients. Monitor client progress and adjust plans to support long-term stability. Advocacy & Resource Connection Connect clients with appropriate community resources such as shelters, healthcare, mental health services, and recovery programs. Advocate on behalf of clients with housing programs, government agencies, and service providers. Assist clients in navigating housing applications and overcoming barriers to permanent housing. Crisis Intervention & Support Provide crisis intervention and de-escalation using trauma-informed and harm-reduction practices. Support clients in developing life skills, financial literacy, and self-advocacy to foster independence. Educate and empower clients around goal setting and resilience. Collaboration & Documentation Work with multidisciplinary teams including healthcare providers, outreach workers, and housing specialists. Maintain accurate case documentation, service plans, and progress notes. Contribute to program development, best practices, and service workflows. Learning Center Development Help establish a Learning Center by assessing client needs and skill gaps. Coordinate with community partners to source or develop classes in areas such as employment readiness, household management, and life skills. Qualifications Bachelor’s degree in Social Work, Psychology, Human Services, or related field (preferred). 1–3 years of experience in case management, social services, homeless services, or behavioral health. Experience working with vulnerable populations impacted by homelessness, mental illness, substance use, and trauma. Knowledge of trauma-informed care, harm reduction, and strengths-based approaches. Familiarity with local housing systems, public benefits, and community resources. Strong communication, crisis management, and advocacy skills. Ability to work independently and collaboratively in fast-paced environments Desired Traits Compassionate, client-centered, and mission-driven. Skilled in problem-solving, organization, and cultural sensitivity. Calm and steady in crisis situations. Dedicated to empowering individuals toward long-term success. Team-oriented but comfortable working independently in the field. Spiritual Alignment This position requires alignment with Christian values and practices, including: A personal relationship with Jesus Christ. Belief in the Bible as the foundation for faith and daily life. Agreement with the Exodus Statement of Faith. Active membership in a local evangelical church. A Christ-like attitude in speech, actions, and service to others. Physical & Work Conditions Frequent sitting, standing, walking, and occasional lifting. Field-based and office-based work with community travel required. Regular interaction with individuals in crisis or unstable living situations. Compensation $50,000–$55,000/year, depending on qualifications and experience Thrive is an Equal Opportunity Employer. #J-18808-Ljbffr