INFORMATION TECHNOLOGY ASSOCIATE

Product Support Assistant

Applicants who previously applied in response to Job Posting JC-524311 with the final filing date of 7/24/2026 must reapply to be considered for this recruitment.

This position is located at the DMV Headquarters in Sacramento.

DMV's Information Systems Division (ISD) is seeking two (2) motivated individuals to serve as Product Support Assistants. Under the direction of the Product Quality Group Manager, Information Technology (IT) Manager I, the IT Associate (ITA) is responsible for a variety of technical and analytical tasks in support of the Enterprise Modernization Project. The ITA will assist with implementing technology solutions, maintaining documentation, coordinating with stakeholders, and assisting with troubleshooting issues.

The role is responsible for:

• Assisting with tracking and updating project schedules
• Supporting testing and assists validation of system changes
• Helping to track and maintain documentation
• Assisting with preparing status reports and maintaining communication logs

This Limited Term position may be extended to 24 months and may become Permanent.

All eligible applicants may apply. A training and development assignment may be considered. SROA/Surplus candidates are encouraged to apply.

The position(s) being advertised may be subject to allocation approval by the Human Resources Branch. Fingerprint/Criminal Record Clearance is required before hire. The Salary Range shown is the minimum and maximum for a full-time appointment. Moving and relocation expenses will not be reimbursed for this position.

To be considered for this job vacancy, applicants must indicate the Job Control/Code (JC) number and position number(s) in the "EXAMINATION(S) OR JOB TITLE(S) FOR WHICH YOU ARE APPLYING" box of the Examination/Employment Application (STD. 678), and submit all items listed under Required Application Documents below by the Final Filing Date. Employment history information must be submitted on the Examination/Employment Application (STD. 678); attaching a resume shall not be sufficient for the purposes of providing employment history. Failure to indicate required information on the STD. 678 or submit all items by the Final Filing Date may result in elimination from the recruitment process.

You will find additional information about the job in the Duty Statement.