IT Business Lead Analyst

As an IT Business Lead Analyst/Technical Owner you will be at the forefront of building next generation customer centric Credit Card Capabilities, leveraging cutting edge technologies supporting the Business and Technology teams throughout all phases of Project life cycle. In addition, you will play a pivotal role in continuous iterative exploration and investigation of Business performance and other measures to gain AI-driven insights and strategically drive business planning.

Responsibilities:

• Lead concept sessions with business to understand and document high level features and epics, including identifying opportunities for Ai/ML integrations and enhancements.
• Translate features and capabilities into system impacts and High level design
• Drive transformation of existing monolithic/legacy services into fine grained reusable microservices and APIs
• Drive complex projects spanning multiple scrum teams
• Work closely with Architects to create system architecture and microservice design with a focus on robust, scalable, infrastructure
• Create as-is and to-be flows for the processes being transformed
• Provide input during development and implementation phases, including formulation and definition of systems scope, objectives and necessary system enhancements for complex, high-impact projects
• Identify and communicate risks and impacts and propose risk mitigation options, considering business implications of the application of technology to the current business environment
• Consult with business clients to determine system functional specifications and partner with multiple management teams and other units to meet organizational objectives
• Evaluate new IT developments and evolving business requirements and recommend appropriate systems alternatives and/or enhancements to current systems by analyzing business processes, systems and industry standards
• Provide in-depth and sophisticated analyses with interpretive thinking to define problems, develop innovative solutions and influence strategic functional decisions
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years of experience
• Experience with distributed design and development (Java/C++/C#/Python)
• Experience with distributed or mainframe data repositories (Oracle/Mongo/DB2/VSAM)
• Knowledge of credit card processes (e.g marketing, rewards, payments, acquisitions) a plus
• Exposure to cloud technologies (OpenShift Enterprise, SpringBoot, AWS, Azure, Google Cloud Platforms)
• Ability to apply design principles and patterns
• Proficiency in MS Office (Word, Excel, Visio, PowerPoint) with extensive experience using Excel for data analysis. Familiarity with data visualization tools (e.g., Tableau, Power BI) and statistical software packages.
• Experience with all phases of Software Development Life Cycle
• Experience with Agile and Scrum methodologies / JIRA/ a plus
• Comprehensive knowledge of the principles of business analysis.
• Understanding of data science, predictive analytics, statistical modeling, and data-driven decision-making.

Education:

• Bachelor's degree/University degree or equivalent experience, Data Science, or a related quantitative field.
• Master's degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Job Family Group:
Technology

Job Family:
Business Analysis / Client Services

Time Type:
Full time

Primary Location:
6400 LAS COLINAS BLVD IRVING

Primary Location Full Time Salary Range:
$114,720.00 - $172,080.00

In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills
Please see the requirements listed above.

Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.

Anticipated Posting Close Date:
May 29, 2026

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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