Specialist, Client Operations II

We're seeking a future team member for the role of Specialist, Client Operations 2 - Corporate Trust and Custody Services to join our Corporate Trust team. This role is located in Los Angeles, California In this role, you'll make an impact in the following ways: Own the end-to-end Trade processing until settlement, including task allocation, controls, quality, and risk management Act as the primary point of contact for process queries, client escalations, and senior stakeholder communication Serve as the primary contact for assigned institutional clients, managing day-to-day custody deal servicing and query resolution Process, review, and monitor wire payments and cash movements, ensuring accuracy and timely execution Interpret, generate, and troubleshoot SWIFT messages (MT/MX formats, including MT540-MT548, MT202/MT103) related to trade settlement and cash/securities movements Coordinate with internal teams to ensure timely trade settlement, monitoring cash and par (position) break performance and driving resolution of outstanding breaks Support bond market settlement activities, including trade matching, fails management, and coupon/redemption processing Coordinate with the internal tax team and clients to ensure all portfolios are fully tax documented and compliant Coordinate between clients and internal operations teams to research, track, and resolve all client queries within SLA Maintain strong working relationships with clients, counterparties, and correspondent banks Prepare client reporting, respond to inquiries, and escalation issues appropriately to ensure SLA adherence Identify process improvement opportunities and support automation/efficiency initiatives Ensure all activities comply with internal controls, regulatory requirements and visa…. #J-18808-Ljbffr BNY Mellon