Program Manager

Business Data Analyst – Reliability Performance

The Business Data Analyst – Reliability Performance possesses a strong business and operational mindset with demonstrated ability to drive program execution across a broad portfolio of reliability work. This role serves as a central coordination point to ensure reliability investments are executed on time, within budget, and aligned with company reliability performance objectives.

This position is responsible for managing and tracking the execution of reliability programs associated with the annual capital and O&M budget. The role ensures planned work is completed in alignment with established schedules and that performance is measured against key reliability KPIs. The position requires close coordination across Engineering, Operations, Work Management, and Finance.

This position can be located at Fairlawn Service Center in Fairlawn, Ohio

Responsibilities include:

• Leading coordination and tracking of reliability work tied to the annual budget.
• Monitoring and reporting performance against reliability KPIs (SAIDI, SAIFI, CAIDI, and completion metrics).
• Developing and maintaining dashboards and reporting for leadership visibility. PowerBI experience a plus
• Coordinating across Engineering, Work Management, and Operations teams.
• Tracking budget performance and ensuring financial accountability.
• Identifying risks and implementing mitigation strategies.
• Driving accountability for completion of assigned work.
• Supporting forecasting and prioritization adjustments.
• Coordinating design readiness and execution.
• Preparing executive-level reporting and presentations.
• Supporting regulatory reporting requirements.
• Supporting the FE storm process.

An employee hired at the Distribution Program Manager III/IV level will be expected to perform all the above responsibilities with more proficiency, and in a more independent manner. Further, the Distribution Program Manager III/V level employee will be assigned additional responsibilities related to those above.

Qualifications

• Bachelor’s degree in Engineering, Technology, Business, Finance, Project Management, or related discipline and minimum 2 years related utility distribution experience are required.
• OR Associates degree in Engineering Technology, Business, Finance, Project Management, or related discipline and 3 years of related distribution experience are required.
• In lieu of a degree, High School Diploma / GED and minimum 4 years related utility distribution experience are required.
• Project management skills with an ability to develop, manage, and control multiple tasks considered a plus.
• Strong analytical skills and KPI tracking capability.
• Experience with SAP, GIS, and outage management systems considered a plus.
• Strong communication and leadership skills.
• Strong attention to detail and analytical ability.
• Proficient in use of computers and PC based applications including Microsoft Office Suite.
• Solid interpersonal skills, strong written and verbal communication skills and strong analytical ability are required.
• Able to work independently, as well as collaboratively, with multiple departments in multiple locations.

Qualifications at the Distribution Program Manager III level include all the above plus:

• Bachelor’s degree in Engineering, Technology, Business, Finance, Project Management, or related discipline and minimum 4 years related utility distribution experience is required.
• OR Associate degree in Engineering Technology, Business, Finance, Project Management, or related discipline and minimum 5 years of related utility distribution experience are required.
• In lieu of a degree, High School Diploma / GED and minimum 6 years related distribution experience are required.
• Minimum 4 years of project management experience or the equivalent is required.

Qualifications at the Distribution Program Manager IV level include all the above plus:

• Bachelor’s degree in Engineering, Technology, Business, Finance, Project Management, or related discipline and minimum 5 years related utility distribution experience is required.
• OR Associate degree in Engineering Technology, Business, Finance, Project Management, or related discipline and minimum 6 years of related utility distribution experience are required.
• In lieu of a degree, High School Diploma / GED and minimum 7 years related distribution experience are required.
• Minimum 5 years of project management experience or the equivalent is required.

Disclaimer: Brooksource, Medasource, and Calculated Hire are part of the Eight Eleven Group family of companies and operate under Eight Eleven Group, LLC. All employees receive the same benefits, policies, and terms of employment.

EEO: We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, citizenship, pregnancy (including childbirth, lactation, and related conditions), or any other protected status in accordance with applicable federal, state, and local laws.

Benefits & Perks: Brooksource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee’s needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc.

Pay Disclaimer: The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.