DATA ENTRY SPECIALIST

Data Entry SpecialistCompany OverviewMidwest Dental Arts is a full-service dental laboratory that has been delivering exceptional restorations and outstanding customer service since 1996. Founded in Cedar Rapids, Iowa, we have grown to four locations while maintaining our commitment to fabricating all restorations in the United States with no overseas outsourcing. As a leader in implant and restorative dentistry, we specialize in custom abutments, full-arch zirconia, acrylic restorations, and supra-structure hybrid solutions. Our skilled technicians leverage advanced technology, craftsmanship, and attention to detail to produce high-quality restorations that support excellent patient outcomes. At Midwest Dental Arts, we are passionate abo ut innovation, collaboration, and service excellence, partnering with dental professionals nationwide to help create confident, healthy smiles. Joining our team means becoming part of an organization dedicated to quality, continuous improvement, and making a meaningful impact—one smile at a time.Position SummaryThe Data Entry Specialist plays a critical role in the accuracy and efficiency of our operations by ensuring all customer cases are entered into our system quickly, precisely, and with exceptional attention to detail. As a key member of our team, this individual helps establish the foundation on which every successful dental restoration is built.This position goes far beyond traditional data entry. It offers the opportunity to gain hands-on exposure to dental products, terminology, and laboratory workflows. The ideal candidate is highly organized, dependable, and committed to quality, but also curious and eager to deepen their understanding of the dental process—from initial prescription all the way to the final restoration delivered to the patient.In this role, you’ll develop real industry knowledge, contribute to smooth case transitions, and play an essential part in ensuring that each case is set up for success from the very beginning.Key ResponsibilitiesReceive and process both digital and analog cases; open cases, verify contents, and review customer order requirementsAccurately enter all incoming case information into the computer system and generate corresponding work tickets.Assign proper coding to cases for data entry and workflow routingUpdate and maintain computer work tickets, including placing cases on hold and adjusting dates, codes or other critical information as neededScan and electronically archive paperwork for each case in accordance with documentation protocolsRetrieve historical paperwork or case files as needed for case clarification, reworks, or referenceOrganize and manage digital impressions and case records following established laboratory proceduresContinuously expand knowledge of dental terminology, restorative products, and laboratory processes to ensure accuracy and efficiencyUnderstand and follow the established case flow and scheduling operationsPerform additional duties or tasks as assigned to support team and laboratory operationsQualifications & RequirementsProficiency with computers, file management and applicationsAble to pick up software programs (magic Touch) with easeHave practical knowledge of customer service practices and principlesExcellent data entry and typing skillsSuperior listening, verbal, and written communication skillsUnderstand different script terminologies for case entryMust be able to read, write, speak, and understand EnglishStrong attention to detailCan successfully multi-taskKnowledge of dental anatomy and terminology preferred, but not requiredCompensation & BenefitsCompetitive Pay with additional bonus potentialBenefits including Medical, dental, vision, Life401k with company matchPaid Time off (PTO) plus paid holidaysOngoing training and professional development opportunitiesMidwest Dental Arts is an affiliate company of Catalis Dental Lab Partners. If you are interested in learning more about this opportunity and the other Brands under the Catalis Network, you can find us at catalislabs.com. At Midwest Dental Arts, you are not just joining a Team, you are joining a family, Let’s start building some smiles together.Midwest Dental Arts is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other protected characteristic under applicable federal, state, or local law. #J-18808-Ljbffr Catalis Dental Lab Partners