Pharmacy Operations Manager

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Job Requisition ID: 58800
Opening Date: 09/28/2026
Closing Date: 10/13/2026
Agency: Department of Healthcare and Family Services

BPIS: 04400
Class Title: PUBLIC SERVICE ADMINISTRATOR - 37015
Skill Option: Special License - Pharmacist License
Bilingual Option: None
Salary: Anticipated starting salary $12,000 monthly.; Full salary range $12,000 - $14,000 monthly
Job Type: Salaried
Category: Full Time
Number of Vacancies: 1
Bargaining Unit Code: None
Merit Comp Code: Gubernatorial (Management Bill) Exclusion from Collective Bargaining Coverage
Work Hours: Monday - Friday 8:30 a.m. - 5:00 p.m.
Anticipated Hybrid Work Schedule Availability: 1 to 5 Days per week in office, depending on operational needs
Headquarter Location: 201 S Grand Ave E, Springfield, Illinois, 62704
Work County: Sangamon
Agency Contact: View email address on click.appcast.io

A resume is highly encouraged to evaluate your qualifications and skills as part of your application. Please attach a DETAILED Resume/Curriculum Vitae (CV) to the MY DOCUMENTS section of your application if you decide to provide one.

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Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position overview

The Department of Healthcare and Family Services, Bureau of Professional and Ancillary Services, is seeking to hire a Pharmacy Operations Manager. A highly responsible role that oversees the pharmacy benefit program and ensures continued access to safe, effective, and high-quality care for our customers.
The ideal candidate will be a detail-oriented clinical professional with a strong foundation in pharmacy benefit management, known for accuracy, reliability, and the ability to manage multiple priorities in a fast-paced environment. The candidate will demonstrate excellent communication and collaboration skills, supporting cross-functional teams, vendors, and leadership to ensure compliant, efficient, and customer-focused program operations.

HFS values employees with different backgrounds, life experiences, and talents. If you are seeking a new opportunity, and this position appeals to you, please apply today!

Essential Functions

• Subject to management approval, serves as Pharmacy Operations Manager by organizing, planning, evaluating,formulating and executing the Statewide Medicaid Pharmacy Benefit (PBM) Program
• Contributes to drug utilization evaluations to inform the development of policies, practices, and procedures relatingto department drug coverage that fosters best practices in prescribing, dispensing, administration, and monitoring ofoutcomes
• Conducts quantitative and qualitative pharmacoeconomic analysis of the relative value of various drugs within aPDL class
• Serves as working supervisor
• Works closely with the Department’s Web Master to ensure the PDL and drug prior approval information isaccurate and updated on the Department’s website
• Serves as liaison to the Electronic Data Warehouse (EDW) contract staff to update pharmacy reports on the EDW. Makes recommendations for changes to EDW pharmacy reports
• Prepares supplemental rebate documents for the purpose of memorializing rebate agreements with pharmaceutical manufacturers and ensuring accurate rebate invoicing
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumeratedabove
• Requires knowledge skill and mental development equivalent to completion of an accredited five (5)-year College ofPharmacy, including formal training in clinical pharmacy practice or completion of the American Society of HospitalPharmacists Introduction to Clinical Pharmacy
• Requires current registration as a Pharmacist in the State of Illinois
• Requires three (3) years of professional experience as a registered, practicing pharmacist, dispensing drugs and billing payers in a retail setting

Preferred qualifications

• Three (3) years of experience working with agency programs, service objectives, activities, contracts, and operationalsystems
• Three (3) years of experience working with, or on behalf of a vendor or contractor, leading pharmacy operations for a large Medicaid program or similar environment.