Program Manager, FDC - Subsidy Builds

Job Description

Job Description

This is a remote position.

Position Title: Program Manager, FDC – Subsidy Builds

Base Salary: $105,000 to $155,000 annually DOE

Bonus: Target annual bonus

Benefits: Medical, dental, vision, 401k, flexible spending account, paid sick leave and paid time off, parental leave, quarterly performance bonus, training, career growth and education reimbursement programs.

Ziply Fiber is a local internet service provider dedicated to elevating the connected lives of the communities we serve. We offer the fastest home internet in the nation, a refreshingly great customer experience, and affordable plans that put customers in charge. 

As our state-of-the-art fiber network expands, so does our need for team members who can help us grow and realize our goals.  

Our Company Values:

• Genuinely Caring:  We treat customers and colleagues like neighbors, with empathy and full attention. 
  

• Empowering You:  We help customers choose what is best for them, and we support employees in implementing new ideas and solutions. 
  

• Innovation and Improvement:  We constantly seek ways to improve how we serve customers and each other.  
  

• Earning Your Trust:  We build trust through clear, honest, human communication. 
  

Job Summary

The Program Manager, Fiber Design & Construction (FDC) - Subsidy Builds is a hands-on program leader responsible for planning and delivering fiber construction programs supported by federal, state and local subsidy funding. This role leads schedule, budget, location-data, milestone, risk and compliance management and partners with engineering, design, permitting, construction, operations, vendors, Finance and Regulatory & External Affairs to move subsidized builds from award through customer-ready service activation and certification.

This Program Manager brings structure, clarity and accountability to a complex portfolio of subsidized builds. The ideal candidate translates funding requirements, location-level data and construction dependencies into clear plans and actions while maintaining a recurring operating rhythm that keeps teams aligned, risks visible and milestone certifications audit-ready.

Essential Duties and Responsibilities: 

The Essential Duties and Responsibilities listed below are a range of duties performed by the employee and not intended to reflect all duties performed.

Strategic Alignment & Communication

·        Translate subsidy award commitments and build strategy into integrated work plans, prioritized actions and measurable deliverables.

·        Reinforce disciplined reporting through structured updates on completed work, upcoming milestones, compliance deliverables, risks and support needed.

·        Develop and present executive reporting summarizing schedule performance, budget status, completed and remaining locations, compliance readiness, key risks and recovery actions.

·        Maintain cross-functional alignment across engineering, design, permitting, construction, operations, vendors, Finance and Regulatory & External Affairs through recurring program reviews.

·        Serve as the primary FDC program owner for assigned subsidy-funded portfolios and maintain accountability for buildout timelines, funded-location commitments, certification milestones and reporting deadlines.

·        Establish recurring program, milestone, risk and compliance reviews and document decisions, owners, due dates and recovery plans.

Planning & Modeling

·        Support sequencing and prioritization based on funding deadlines, construction readiness, resource availability, vendor capacity and permitting constraints.

·        Validate planning inputs including eligible locations, award assumptions, design readiness, permitting status, construction scope and serviceability requirements.

·        Build readiness and compliance checklists supporting transitions between design, permitting, construction, service activation and milestone certification.

·        Analyze forecasts against subsidy buildout commitments, ready-for-sale objectives and funding milestones and identify recovery actions for schedule or location gaps.

·        Surface high-cost, high-risk or potentially ineligible segments early and coordinate alternatives with engineering, design, Finance and Regulatory & External Affairs.

·        Drive subsidy-funded programs from award and planning through construction completion, service activation and required certification.

·        Monitor contractor and vendor performance and escalate issues affecting schedule, budget, funded-location commitments or compliance requirements.

Milestones & Dependencies

·        Track program and location-level milestones across engineering, permitting, construction, service availability and required funding checkpoints.

·        Maintain visibility into bottlenecks, aging tasks, location discrepancies, certification dependencies and cross-functional risks.

·        Coordinate removal of blockers with engineering, permitting, construction, operations, vendors and Regulatory & External Affairs.

·        Partner with FDC leadership to ensure subsidized projects achieve construction completion, service activation and funded-location targets within required timeframes.

Subsidy Program Governance, Compliance & GIS

·        Maintain governance frameworks, documentation standards, escalation paths and workflows for subsidy-funded construction programs.

·        Maintain working knowledge of applicable broadband subsidy programs, including BEAD, RDOF, ARPA/Capital Projects Fund and state or local grant-funded builds.

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