Program Manager

Program Manager – Technical Program Governance & PMO Development

Location: Bellevue, WA

Work Setup: Hybrid – 3 days onsite per week

Role Type: Contract

Role Overview

Moodys NWC is seeking an experienced Program Manager to establish foundational program governance, improve operational visibility, and strengthen communication for a technically focused Quantum/Network data team. This role will work closely with engineering and development teams to document ongoing initiatives, track resource allocations, establish program management processes, and provide clear visibility into current and planned work.

The ideal candidate has experience building or improving PMO structures in developing environments, is comfortable engaging in technical discussions, and possesses excellent communication and stakeholder management skills. This individual will translate complex technical work into measurable outcomes, develop meaningful performance metrics, and create executive-ready presentations that demonstrate the team's accomplishments and business value. The role requires someone who can operate effectively in a dynamic environment, influence without direct decision-making authority, and bring structure, accountability, and clarity to evolving processes.

Responsibilities

• Establish foundational program governance, PMO processes, and reporting practices for a technical engineering team.
• Partner with developers and technical stakeholders to understand, document, and communicate ongoing, completed, and planned initiatives.
• Develop and maintain visibility into resource allocations, team capacity, work assignments, dependencies, progress, and expected completion timelines.
• Organize program plans, workstreams, milestones, status reports, and supporting documentation to improve operational transparency.
• Translate technical discussions and complex engineering activities into clear, actionable information for business and leadership stakeholders.
• Collaborate with technical leadership to operationalize program priorities, document decisions, track action items, and maintain alignment across initiatives.
• Establish meaningful KPIs, success metrics, and reporting frameworks to measure team performance, delivery outcomes, and business impact.
• Develop presentations, dashboards, and executive-ready materials that communicate team accomplishments, demonstrate value, and support stakeholder engagement.
• Build productive relationships with strong-willed stakeholders and technical teams while navigating ambiguity, differing perspectives, and changing priorities.
• Create repeatable program administration practices that improve consistency, documentation quality, and long-term operational effectiveness.

Required Skills

• Program Management: Demonstrated experience in program management, PMO operations, or program administration within complex technical environments.
• PMO Development: Experience establishing, formalizing, or improving program management processes in organizations with immature, evolving, or limited governance structures.
• Technical Fluency: Ability to understand technical discussions, engage confidently with software developers and engineering teams, and document technical work accurately.
• Metrics and Reporting: Ability to define KPIs, develop success metrics, establish reporting frameworks, and translate operational activity into measurable outcomes.
• Executive Communication: Strong written and verbal communication skills, including the ability to develop presentations, status reports, and materials for leadership and business stakeholders.
• Stakeholder Management: Ability to influence without direct authority, manage challenging stakeholder relationships, maintain composure under pressure, and communicate effectively across technical and business audiences.
• Leadership Presence: Strong interpersonal skills, positive energy, professionalism, and the ability to build trust and encourage collaboration across technical teams.
• Preferred Experience: Familiarity with network data, telecommunications, data engineering, software development, or other technically complex engineering domains.

About Us

Moodys NWC is a result-driven management consulting firm headquartered in the Seattle metropolitan area. We specialize in best-fit consulting based on client needs, with a focus on all aspects of digital product management. We have an active role that we are looking to assist our premier client with and are looking for an experienced consultant with the right set of values. For us, personality fit is paramount. We are looking for self-starters who are experienced but flexible in their approach and have a customer-focused outlook. Our consultants go above and beyond, focus on the end goal, and do what it takes to deliver the desired results. If you are someone who fits the above job description, then please look at the specific opportunity and let us know why you are a good fit for Moodys NWC.

Our compensation reflects the cost of labor across several US geographic markets. The salary for this position ranges from $120,000 in our lowest geographic market up to $130,000 in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Other forms of compensation are offered in the form of medical, vision, and dental benefits. Moodys NWC believes in a culture of diversity, acceptance, and belonging.

We are committed to being an equal opportunity employer and hiring without discrimination, including based on race, color, creed, national origin, sex, marital status, age, sexual orientation, gender identity, disability, medical status, or veteran status. Moodys NWC complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please submit a contact form here: