Program Coordinator

Program Coordinator Job ID: 322680 | Location: Glendale Community College | Full Time | Regular Job Summary The Program Coordinator supports the Associate Vice President of Business Services by coordinating and overseeing key auxiliary operations for the college, including food services, printing services, and the campus bookstore. This role serves as the primary Business Services point of contact for internal stakeholders involved with the Community Education program. Additionally, the Program Coordinator provides administrative and operational support to ensure the efficient day‑to‑day functioning of the Business Services Office. Essential Functions Primary contract coordinator and program liaison for GCC auxiliary services (food, printing, bookstore), providing program information, carrying out program objectives, controlling costs and serving as the point of contact for auxiliary service representatives. Responds to inquiries, makes assessments and resolves issues in accordance with college objectives. (25%) Creates original correspondence, reports, documents, and program materials. Reviews web pages for accuracy and makes updates as needed. Performs basic research and analysis related to college auxiliary services; gathers pertinent information and compiles, analyzes and summarizes data. Provides assistance with equipment maintenance agreements, creating requisitions, and initiating help desk tickets. (25%) Primary coordinator and Business Services liaison for faculty and staff of the GCC Community Education program. Assists with the development and implementation of program guidelines, forms, policies and procedures related to Business Services. Coordinates, monitors and troubleshoots assigned programs and keeps executive(s) and stakeholders up to date on progress ensuring deadlines and timelines are met. Organizes, updates and maintains program records, files, manuals, documentation and eStore portal. (20%) Provides Business Services office assistance with requisitions, purchasing, issuance of office supplies, and creating help desk tickets related to webpage updates and office maintenance issues. Maintains and updates eStore portal. Compiles and enters data for directories, databases, summaries, reports or correspondence. Creates forms, templates or other automated documents for internal and external use using standard office software. (20%) Other duties as assigned. (10%) Minimum Qualifications Bachelor’s Degree from a regionally accredited institution in education, business or public administration, or a directly related field and one year of experience in researching information, gathering data, performing preliminary analysis and preparing reports. OR an equivalent combination of the conferred degree and directly related full‑time work experience sufficient to successfully perform the essential duties of the job, unless otherwise subject to other requirements set forth in law or regulation. Desired Qualifications Experience collaborating with vendors, such as managing vendor contracts, and communicating updates and/or changes to stakeholders. Two (2) years of customer service experience. Experience creating, processing, and/or maintaining accurate documents. Experience with online financial or accounting systems. Experience researching, reviewing, and/or verifying information for accuracy. Experience in using spreadsheets and productivity software, such as Microsoft Office Suite and/or Google Workspace. One (1) year of relevant full‑time MCCCD experience during the previous two years. Special Working Conditions May be required to work at multiple sites or locations. Benefits Nationwide Medical, Dental, and Vision Coverage Paid Time Off: Vacation, Sick Leave, and Personal Time 20 Paid Observed Holidays Company‑paid Life Insurance, AD&D, and Short‑Term Disability plans, with the option to purchase supplemental coverage. Arizona State Retirement System (ASRS) Pension, including Long Term Disability and Retiree Health Insurance with 100% employer‑matching contributions. Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b). Tuition Reimbursement for employees and dependents. Annual Professional Development Funding. Flexible Work Schedules. EEO Statement Maricopa County Community College District (MCCCD) complies with the Americans with Disabilities Act (ADA) of 1990. Qualified applicants or candidates with disabilities can submit a reasonable accommodation request at any point in the hiring process. If a reasonable accommodation is needed, please contact the ADA Coordinator from the hiring campus location for assistance via email at View email address on click.appcast.io. MCCCD is an Equal Opportunity Employer. #J-18808-Ljbffr