Collections Specialist

Collections SpecialistWe are seeking a detail-oriented and organized Accounts Receivable & Collections Specialist to support customer account management, collections, and accounts receivable operations. This role is responsible for following up on outstanding balances, resolving billing discrepancies, maintaining accurate customer records, and working collaboratively with internal departments to facilitate timely payments.The ideal candidate has strong communication and analytical skills, excellent attention to detail, and the ability to manage multiple accounts and collection priorities in a fast-paced environment.Key ResponsibilitiesReview accounts receivable aging reports and initiate collection efforts for customer balances more than 35 days past due.Contact customers with overdue balances on a daily basis, primarily by phone, to obtain payment commitments and resolve outstanding issues.Provide invoices, account statements, and supporting documentation to customers to facilitate payment and address billing disputes.Investigate rejected invoices and coordinate with Billing, Pricing, and Terminal Operations teams to resolve discrepancies and payment delays.Prepare and submit invoices recommended for write-off to the Credit Manager on a weekly basis, including appropriate supporting documentation and explanations.Communicate credit risks and collection concerns to Sales and operational teams regarding delinquent or potentially high-risk accounts.Maintain accurate and up-to-date customer account information, including contact details, billing instructions, and address changes.Monitor outstanding receivables and follow up consistently to support timely collections and accurate account records.QualificationsHigh school diploma or equivalent required.Previous collections or customer service experience preferred.Basic understanding of accounting principles.General office skills, including typing, data entry, filing, and calculator use.Strong verbal and written communication skills.Excellent attention to detail and analytical problem-solving abilities.Strong organizational skills and the ability to prioritize tasks and manage time effectively.Experience in the transportation industry is a plus.Employment DetailsLocation: Woodbridge, NJSchedule: Fully onsiteEmployment Type: Temporary-to-permanent opportunityIf you have strong organizational skills, enjoy working with customer accounts, and have an interest in collections and accounts receivable, we encourage you to apply.Pay Rate: $24/hr-$25/hrBenefits: Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.Equal Opportunity Employer/Veterans/Disabled: To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:The California Fair Chance ActLos Angeles City Fair Chance OrdinanceLos Angeles County Fair Chance Ordinance for EmployersSan Francisco Fair Chance OrdinanceMassachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.