Customer Service & Account Coordinator

Customer Service & Account Coordinator

State College, PA | Full-Time | In-Office

No Logistics Experience Required – Training Provided

Do you enjoy helping customers, solving problems, and keeping multiple projects moving at once?

SEKO MedTec is seeking a highly organized and customer-focused professional to join our team in State College, PA. This is a fast-paced, in-office position where no two days are the same. You will work closely with customers, vendors, carriers, and internal teams to ensure projects are completed successfully and on time.

We are not looking for logistics experience. We can teach the logistics side of the role. We are looking for someone with strong customer service skills, adaptability, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.

What You'll Do

• Build and maintain positive relationships with customers and clients

• Coordinate projects from start to finish

• Communicate with customers, vendors, carriers, and internal teams

• Track orders and shipments while ensuring customer satisfaction

• Resolve issues quickly and professionally

• Manage multiple priorities while maintaining accuracy and attention to detail

• Problem-solve and think proactively to meet customer needs

• Ensure exceptional customer service throughout the entire process

What We're Looking For

• Strong customer service experience

• Excellent communication skills, both verbal and written

• Ability to multitask and stay organized

• Adaptability and the ability to thrive in a fast-paced environment

• Strong problem-solving skills

• Attention to detail and follow-through

• Positive attitude and willingness to learn

• Proficiency with Microsoft Office applications

• Ability to obtain TSA certification

Why Join SEKO MedTec?

• PTO available upon hire

• Medical, Dental & Vision Benefits

• 401(k) with Company Match

• Company-Paid Life Insurance, Short-Term Disability (STD), and Long-Term Disability (LTD)

• Employee Assistance Program (EAP)

• $500 Wellness Bonus for completing your annual physical (for employees enrolled in the medical plan)

• Access to Healthy Blue Rewards, where you can earn rewards for healthy activities

• Access to Blue365 member discounts, including savings on fitness memberships, workout programs, wellness products, and more

• One-time HSA company match up to $250 for eligible employees enrolled in the High Deductible Health Plan

• Remote Time Bank benefit, allowing eligible employees a bank of remote work hours to use with supervisor approval when personal needs arise

• Opportunities for growth and advancement within a stable and growing company

Great Backgrounds for This Role Include

• Customer Service

• Account Coordination

• Banking

• Healthcare Administration or Scheduling

• Hospitality

• Retail Management

• Administrative Support

• Call Centers

• Office Management

If you enjoy working with people, solving problems, and keeping things moving, we'd love to hear from you.

Apply Today

Join a team that values customer service, collaboration, problem-solving, and making a difference for our clients every day. EOE