Renewals and Licensing Coordinator

Job Description

Job Description

Description:

MARMOSET IS SEEKING A RENEWALS AND LICENSING COORDINATOR

Marmoset is an open, inclusive company committed to fostering a diverse, equitable workplace. As Licensing & Renewals Coordinator, you'll be the engine behind our client agreements and invoicing: creating, reviewing, and finalizing license documents, tracking payments, and resolving billing questions, all while moving fast through a steady stream of deadlines. You'll also own our license renewals process end-to-end, from client outreach through reporting, working closely with the Client Services team to support Marmoset's client relationship strategy. This role rewards people who thrive on volume: someone who can hold a dozen moving pieces in their head at once, prioritize on the fly, and never let a detail slip even when the pace picks up. Success is measured by meeting monthly revenue goals and weekly KPIs. The ideal candidate is highly organized, detail-oriented, and energized by both administrative rigor and client service, with experience in Adobe, Microsoft Office, and DocuSign (or similar tools). Experience with contracts and legal documents is a plus. Location: Portland, OR (hybrid role).

You

Basics: You live in or near the Portland, OR metro area and can work a hybrid schedule (2 days/week in office, 3 days/week remote). You're built for high volume, fast turnaround work. You have an eagle eye for detail, but you don't let precision slow you down; you move quickly and accurately. You find satisfaction in both administrative rigor and building good client relationships.

Personality : Highly organized and detail-oriented, with a bias toward action. You triage, prioritize, and get moving rather than waiting for the perfect moment to start. Customer-service minded, with a knack for finding creative solutions under time pressure. Thrives on juggling multiple projects at once and enjoys the momentum of a fast-moving queue. Driven by results and purpose.

Abilities : Excellent written and verbal communicator who can context switch quickly between contracts, invoicing, and client conversations without dropping details. Comfortable with a high volume workload and tight turnaround times, moving fast on routine tasks so there's bandwidth for the ones that need extra care. Interested in diving into the back-of-house world of sync licensing, with an eye toward growing your sales and client relationship skills. 

Experience : 1-3 years of admin experience. Experience with Adobe, Microsoft Office, and DocuSign (or similar products) required. Experience with Salesforce, HelpScout, contracts, and/or legal documents is a plus. Background in licensing, billing/AR, or client-facing administrative work is ideal.

Passion + Purpose : You thrive in community and collaboration, find fulfillment in getting the details right and helping clients feel taken care of, and want to be part of a fun, familial, highly creative environment.

Pay : Early-mid career role. Base salary + monthly performance incentives. Base pay DOE.

Marmoset

Marmoset is a committed Equal Opportunity employer, celebrating a diverse, inclusive community of different kinds of people, cultures and stories. Belonging and making an impact to the greater good matters here. 

Launched in 2010, Marmoset is a Portland, Oregon based, global music licensing agency. We curate music for media clients, representing blue collar, hard working musicians.

Beyond a creative agency, Marmoset’s core purpose is “Be Community” - working to impact artists and community partners. In 2019 Marmoset became the first certified B Corp in our industry, where equity, community impact and the greater good are  the center of our target.

Check out the 2026 Marmoset Transparency Report for a summary of the work we’ve done, and where we hope to be for a brighter future: -2026-transparency-report-is-here/

Benefits : The best benefits in the industry. Generous PTO, flexible work environment, paid sabbaticals. Paid parental leave. Paid volunteer days and creative days. Donation matching. Technology allowance, WFH stipend, education assistance. Profit sharing.  Medical, vision, dental premiums paid 100%. Complementary care, FSA, life insurance, 401K match. HRA for orthodontics and mental health copays. And much more! 

Culture : Marmoset fosters a progressive culture with high collaboration, connection and a level of care that’s hard to find. Learn more about our philosophy + expectations in the 88-slide culture deck, linked below on page two.

Here's a little video about us too.

Because we’re a growing company, this opportunity has the potential to evolve in a variety of ways and will at times require a high degree of flexibility and juggling, depending on what needs to be done. 

Worth knowing: At Marmoset, being aligned on core values is more important than credentials, accolades or experience. People, quality of life and relationships matter most. Period. We’re a close-knit group of people and we work hard to maintain a positive, healthy, rewarding and even fun culture. Here’s Marmoset’s purpose and core values, as defined by our staff: 

Purpose: Be community

Core Values:

• We are team players.
• We are buoyant and committed.
• We respect and embrace our differences. 
• We listen, learn and grow.
• We have fire in the belly.

We work to keep these core values and purpose ever-present in all that we do and we let them be a filter we use to make decisions and help us do better work.

Marmoset provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Marmoset complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

And we’re serious about it. We’re committed to fostering a diverse, inclusive and equitable workplace. Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every one of the qualifications as described in a job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. We encourage you to apply, even if you don't believe you meet every one of our qualifications described.

APPLICATION PROCESS

First, read this and see how it resonates with you. It’s our “culture deck.” -yfGDFaO8- IHWzv29zOUZkTXxtFA/view?usp=sharing

Next, submit a 1 page resume, a 1-2 page letter of interest (LOI), and 3 professional references in PDF format. In your LOI, please elaborate on your experience and your story so we can get to know you better, such as: 

• Tell us about your personality. How would others describe you?  
• What is your superpower? What is your kryptonite? We value honesty and vulnerability.
• What draws you to the "back-of-house" side of a business — the contracts, invoicing, and process work that keeps things running, even though it's not always the most visible part of the job?
• This role is part detail-oriented admin work, part client relationship-building, with room to grow into more sales/client strategy over time. Which side excites you more right now, and where do you want to grow?
• What’s your communication style? 
• Tell us what stands out to you (good or bad) from the culture deck. 
• Most importantly, how do you see yourself making an impact at Marmoset?

We will review candidates on a rolling basis as applications are received, so don’t wait until the last minute. Please apply as soon as you can and carefully follow the application guidelines. Applications that don’t strictly follow the above guidelines may not be considered. 

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